Surface Pro 4 Jul 2017 Update - Type Cover not working

Anonymous
2017-07-23T01:24:48+00:00

I updated the latest update Jul 2017 and it bricks my type cover completely. Tried everthing, from reset, volume + and power, everthing including cleaning etc. 

I just do not understand. When I did Apr 2017 update, it also half bricked it, but at least using volume+ and power helps, but now totally unusable. 

If anyone come across, this, please help.

**The thread is moved to the cover category.**

Surface | Accessories | Surface Type Cover

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2017-12-03T09:00:45+00:00

    Exactly!!

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  2. Anonymous
    2017-12-03T08:55:59+00:00

    answer desk is crab....

    we sll out of warrantty but problem came from update .why we need to pay money for microsoft mistake whyyyyyyy

    Exactly im just trying to point out that MS support is a closed loop. Hoping some users will luckily find a way

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  3. Anonymous
    2017-12-03T08:52:18+00:00

    answer desk is crab....

    we sll out of warrantty but problem came from update .why we need to pay money for microsoft mistake whyyyyyyy

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  4. Anonymous
    2017-12-03T08:34:22+00:00

    Hi,

    If you've done all troubleshooting steps and Type Cover is still not working, we suggest that you contact our **Answer Desk**for further assistance.

    Feel free to post back should you have other questions regarding your device.

    Regards.

    After entering my serial number, it says my product is out of warranty which I know. How does answer desk help me with my case?

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  5. Anonymous
    2017-12-03T08:24:21+00:00

    Hi,

    If you've done all the troubleshooting steps and Type Cover is still not working, we suggest that you contact our **Answer Desk**for further assistance.

    Feel free to post back should you have other questions regarding your device.

    Regards.

    Was this answer helpful?

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