Surface Pro 4 Jul 2017 Update - Type Cover not working

Anonymous
2017-07-23T01:24:48+00:00

I updated the latest update Jul 2017 and it bricks my type cover completely. Tried everthing, from reset, volume + and power, everthing including cleaning etc. 

I just do not understand. When I did Apr 2017 update, it also half bricked it, but at least using volume+ and power helps, but now totally unusable. 

If anyone come across, this, please help.

**The thread is moved to the cover category.**

Surface | Accessories | Surface Type Cover

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2017-09-03T16:07:11+00:00

    have seen a few times behavior similar to what Daniel reports; the typecover is responding for a while but it is not stable - if you reboot it dies again.

    It seems that I have successful resolved this, following these steps (if I remember correctly):

    • first reset again the machine,
    • then go to "Bluetooth and other devices", if the typecover is installed you can see "Surface Typecover" on you right hand-side. Most probably you will not able to see it, if this is so go to the next bullet.
    • try "Add Bluetooth or other device",

    I don't remember the exact steps after that, but for the last 3 days the Typecover is working fine. Just in case turn off automatic updates.

    My experience trying to resolve this is that it is a driver (not firmware) problem

    I hope my post helps

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  2. Barb Bowman 80,805 Reputation points MVP Volunteer Moderator
    2017-08-31T09:41:21+00:00

    Please start a new thread about your battery issue (and as I understand it, you

    have a SP 3 and not a 4 and you need to post in the Surface Pro 3 topic (as there have been known issues with the batteries in the SP3).

    >> Something wrong with the battery.

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  3. Anonymous
    2017-08-30T21:46:22+00:00

    Good the battery of my surface was zaro, drained, I left one day without turning on and when I turned on the keyboard it turned on. Something wrong with the battery.

    What is?

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  4. Anonymous
    2017-08-28T15:12:18+00:00

    Thanks Barb for your suggestion..just to let everyone know I am using a SP4 and have tried the method twice. But it doesn't work.

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  5. Anonymous
    2017-08-28T15:07:10+00:00

    Trying to figure out why suddenly I have to update 2 old drivers. I have a feeling because the system may not have detected the type cover earlier due to the problem. This is my guess.

    Anyhow, I am now happily using my typecover.

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