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I updated the latest update Jul 2017 and it bricks my type cover completely. Tried everthing, from reset, volume + and power, everthing including cleaning etc.
I just do not understand. When I did Apr 2017 update, it also half bricked it, but at least using volume+ and power helps, but now totally unusable.
If anyone come across, this, please help.
**The thread is moved to the cover category.**
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Woow.. it's the same thing with me....i shut down it on saturday and kept like it yesterday and just started this morning...i found the key board is perfectly working.....now for almost 7 hours its working...
honestly i just ordered a bluetooth type cover on saturday and waiting the delivery...
answer desk is crab....
we sll out of warrantty but problem came from update .why we need to pay money for microsoft mistake whyyyyyyy
Exactly im just trying to point out that MS support is a closed loop. Hoping some users will luckily find a way
Maybe all of us with the same problem can find ourselves a good lawyer and make ourselves heard.....technical support of microsoft doesn't seem to be working, let's see if their legal is upto the task.
I'm in Brazil, I have to do something. You think my keyboard doesn't work because it has nothing to do with the battery. My battery doesn't last 2 hours.
There are hundreds of people reporting this issue in this forum and hundreds
other elsewhere like Reddit, etc.
I'd find it hard to believe that this many connectors on the tablet have gone
bad. But anything is possible. Until such time, if and when Microsoft decides to
make an official statement, all we can do is guess.
>In your opinion, do you think it's a software issue then?
Cumulative updates do not contain Surface specific firmware or drivers, they only have Windows fixes. Are you saying that this is not a Surface issue and that it is a Windows issue? Also, Surface updates are not normally released on Patch Tuesdays on a strict schedule. They seem to be released whenever they are ready.
As Erwin Nga mentioned in his reply, this problem will be fix through a cumulative updates.
