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For more information, please view Surface Go or Surface Go 2 turns on and shows "No Bootable Device" (microsoft.com)
-Todd
Surface Go uefi version is 1.0.34 and No Bootable Device error
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Anonymous
Recently receiving "No Bootable Device" error on Surface go running UEFI 1.0.34.
I've tried all the recovery disk options without success.
Have also noticed a few reddit threads with similar issues with this version in the last week or so
Anyone else seen this and managed to recover their device?
I have lodged multiple support tickets, confirmed there is no way for a user to roll back this firmware update.
I have also lodged a complaint here: https://www.microsoft.com/en-au/microsoftfeedback
Edit: 11/7 - After 5-6 weeks I've finally been able to send it back and it's been a fee-free replacement. It has been a lot of back and forth and mentioning this thread with so many other instances of it.
Still waiting for someone to lodge this as a firmware issue.....and remove that version of the firmware from Microsoft site.
Surface | Surface Go | Install and update
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Anonymous
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Anonymous
2022-08-22T12:31:40+00:00 Got also a new Surface Go an IT works now with 1.0.34 so that's really annoying and frustrating
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Anonymous
2022-08-21T15:34:36+00:00 How did you manage to contact the German support team . I don’t find any number or chat option.
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Anonymous
2022-08-20T15:39:52+00:00 Contacted Microsoft chat here in Switzerland today. Everything went smoothly. They confirmed the problem and opened a case for the replacement. Thanks for the detailed procedure.
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Anonymous
2022-08-19T22:15:28+00:00 I'm glad you had success with Microsoft. I had the opposite experience. They told me that they were only replacing the Surface Go 1s for free. Unfortunately I have a Surface Go 2 and they told me since it's out of warranty (by 2 months) they will only do an out of warranty replace which will cost money. Then they had the nerve to ask to rate their response in "resolving" my problem.