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For more information, please view Surface Go or Surface Go 2 turns on and shows "No Bootable Device" (microsoft.com)
-Todd
Surface Go uefi version is 1.0.34 and No Bootable Device error
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Anonymous
Recently receiving "No Bootable Device" error on Surface go running UEFI 1.0.34.
I've tried all the recovery disk options without success.
Have also noticed a few reddit threads with similar issues with this version in the last week or so
Anyone else seen this and managed to recover their device?
I have lodged multiple support tickets, confirmed there is no way for a user to roll back this firmware update.
I have also lodged a complaint here: https://www.microsoft.com/en-au/microsoftfeedback
Edit: 11/7 - After 5-6 weeks I've finally been able to send it back and it's been a fee-free replacement. It has been a lot of back and forth and mentioning this thread with so many other instances of it.
Still waiting for someone to lodge this as a firmware issue.....and remove that version of the firmware from Microsoft site.
Surface | Surface Go | Install and update
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Anonymous
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Anonymous
2022-06-27T11:30:15+00:00 Hello people,
Microsoft support just called me saying that they realized that the issue was caused by them, so they told that they will replace the surface without any costs. Hopefuly this reaches to an end.
That sounds positive ... is there a case number you can share the rest of us can refer to?
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Anonymous
2022-06-27T11:01:12+00:00 Hello people,
Microsoft support just called me saying that they realized that the issue was caused by them, so they told that they will replace the surface without any costs. Hopefuly this reaches to an end.
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Anonymous
2022-06-21T14:25:38+00:00 This is definitely a firmware issue with the eMMC version of the Go 1. I installed UEFI 1.0.34 yesterday which now does the "no bootable device" screen. The firmware was updated yesterday.
Microsoft, please issue a patch, update, or method to roll back the firmware. 1.0.34 is broken on eMMC Go's.
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Anonymous
2022-06-20T19:01:05+00:00 Currently MS are refusing to accept it is a fault on the part of the software and are saying 'hardware error send in for repair'.
This thread is really gaining traction now with 243 at the time of writing. :-/