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-Todd
Surface Go uefi version is 1.0.34 and No Bootable Device error
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Anonymous
Recently receiving "No Bootable Device" error on Surface go running UEFI 1.0.34.
I've tried all the recovery disk options without success.
Have also noticed a few reddit threads with similar issues with this version in the last week or so
Anyone else seen this and managed to recover their device?
I have lodged multiple support tickets, confirmed there is no way for a user to roll back this firmware update.
I have also lodged a complaint here: https://www.microsoft.com/en-au/microsoftfeedback
Edit: 11/7 - After 5-6 weeks I've finally been able to send it back and it's been a fee-free replacement. It has been a lot of back and forth and mentioning this thread with so many other instances of it.
Still waiting for someone to lodge this as a firmware issue.....and remove that version of the firmware from Microsoft site.
Surface | Surface Go | Install and update
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Anonymous
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Anonymous
2022-07-10T23:13:45+00:00 Recently receiving "No Bootable Device" error on Surface go running UEFI 1.0.34.
I've tried all the recovery disk options without success.
Have also noticed a few reddit threads with similar issues with this version in the last week or so
Anyone else seen this and managed to recover their device?
I have lodged multiple support tickets, confirmed there is no way for a user to roll back this firmware update.
I have also lodged a complaint here: https://www.microsoft.com/en-au/microsoftfeedback
Edit: 11/7 - After 5-6 weeks I've finally been able to send it back and it's been a fee-free replacement. It has been a lot of back and forth and mentioning this thread with so many other instances of it.
Still waiting for someone to lodge this as a firmware issue.....and remove that version of the firmware from Microsoft site.
It seems like they are replacing these devices as a fee-free replacement now.
My recommendation is to lodge a support ticket (either call or web chat).
Supply this thread, be persistent it is a now a known issue and even if out of warranty insist it be replaced as a fee-free one.
Sending the serial number and a screen shot with the firmware version installed and confirming you've tried the recovery drive etc now seems to get somewhere.
Good luck to everyone else.
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Anonymous
2022-07-10T23:03:17+00:00 It seems, that Microsoft is also replacing my bricked GO.
The fun part is that I run 4 of these in the company. Only one is bricked so far, the other 3 are actually running on UEFI 1.0.34 and are working so far. Will these stay working or am I sitting on 3 ticking time bombs?
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Anonymous
2022-07-10T09:27:54+00:00 Thank you so much! I’ll keep you all posted.
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Anonymous
2022-07-10T05:16:04+00:00 Good morning all. I have the same issue. How did you raise the initial case with Microsoft please ?