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-Todd
Surface Go uefi version is 1.0.34 and No Bootable Device error
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Anonymous
Recently receiving "No Bootable Device" error on Surface go running UEFI 1.0.34.
I've tried all the recovery disk options without success.
Have also noticed a few reddit threads with similar issues with this version in the last week or so
Anyone else seen this and managed to recover their device?
I have lodged multiple support tickets, confirmed there is no way for a user to roll back this firmware update.
I have also lodged a complaint here: https://www.microsoft.com/en-au/microsoftfeedback
Edit: 11/7 - After 5-6 weeks I've finally been able to send it back and it's been a fee-free replacement. It has been a lot of back and forth and mentioning this thread with so many other instances of it.
Still waiting for someone to lodge this as a firmware issue.....and remove that version of the firmware from Microsoft site.
Surface | Surface Go | Install and update
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Anonymous
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Anonymous
2022-06-24T13:40:13+00:00 Im having the same issue.
Tried using a Windows to Go boot disk to boot an 1803 version of windows 10 and tried installing the Firmware version 1.0.19, but it doesnt overwrite the newer 1.0.34 version.
Microsoft please release an offline method of flashing the EUFI firmware, otherwise I'm sure a classaction law suit will follow.
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Anonymous
2022-06-15T08:19:25+00:00 Some progress here, it's been passed onwards and upwards. I have been told by business support that they can't sort my issue so have escalated it to the relevant team and closed my existing ticket. So it would appear some recognition of the fact the firmware is corrupt has been recognised.
I was told to make sure I keep updating, which I need to respond with 'how?!' but it at least feels like some progress from where we are.
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Anonymous
2022-06-13T19:36:45+00:00 Hi, same issue with my device.
Tried everything. Recovery images (https://support.microsoft.com/de-de/surface-recovery-image), tried with online support without any solution. I tried also to contact someone via phone which ended up that the bot kicked me out of the line in a polite manner after reaching the correct support topic. And i tried several options of the menu and never got the chance to speak to an support agent (German support hotline). Never thought that MS Support would be so pour. And i wont accept that my Surface device is unusable after 3 years. Would appreciate anykind of fix as this now seems to be a general issue with Surface Go (Gen 1) devices.
Regards Markus
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Anonymous
2022-06-03T08:34:33+00:00 Spent some time on chat with MS. Very helpful. Operator indicate it sounded like a firmware issue. I didnt have device available just looking to register issue.
Got sent some instructions on how to fix
They are the just the usb recovery instuctions cut and paste into an email!
I've requested another effort as this is well known not to work.
I even posted this forum into the chat operator said they read it!