Thank you for reporting the issue. We have created and published a solution.
For more information, please view Surface Go or Surface Go 2 turns on and shows "No Bootable Device" (microsoft.com)
-Todd
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Recently receiving "No Bootable Device" error on Surface go running UEFI 1.0.34.
I've tried all the recovery disk options without success.
Have also noticed a few reddit threads with similar issues with this version in the last week or so
Anyone else seen this and managed to recover their device?
I have lodged multiple support tickets, confirmed there is no way for a user to roll back this firmware update.
I have also lodged a complaint here: https://www.microsoft.com/en-au/microsoftfeedback
Edit: 11/7 - After 5-6 weeks I've finally been able to send it back and it's been a fee-free replacement. It has been a lot of back and forth and mentioning this thread with so many other instances of it.
Still waiting for someone to lodge this as a firmware issue.....and remove that version of the firmware from Microsoft site.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Thank you for reporting the issue. We have created and published a solution.
For more information, please view Surface Go or Surface Go 2 turns on and shows "No Bootable Device" (microsoft.com)
-Todd
Followed all the steps in the email Microsoft sent me but didn't accomplish anything. Microsoft, my Surface Go got bricked by you and now you are looking elsewhere...
Same way I always suggested people to get one I am going to tell everyone to avoid it.
Never again
Hi wasper,
You need to push them. Say that this is their fault and that there are many cases where they replace the device for free. Also you can ask to escalate the issue.
I was also offered a 250$ replacement first, but then they changed their mind. See what I wrote here: https://telegra.ph/Surface-Go-firmware-bug-bricks-the-device-06-24
Same model, firmware, and problem here. Called Microsoft support but only offered paid replacement.
It's also possible to use AOMEI partition assistant. The free version is able to create a Windows to Go drive (just a couple of simple steps to follow). For non techies, it's probably a bit easier than Rufus. Now waiting for a new firmware to appear in Windows Update.