Hi,
I have the same problem, i cant use anymore my surface in the university because its tooooo hottt.
My Charger gets hot too.
Surface Pro 7 Overheating when charging
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Anonymous
So I've purchased and exchanged 3 brand new surface pro 7s in the last 20 days from best buy because of this issue. Everytime I plugged in the charger, within 5 mins, the backside of the Surface pro 7 starts overheating to an uncomfortable temperature. This was the case for the last 2 Surface Pro 7s as well. Their respective lot number was 1945 and 1943. I'm beginning to wonder if this is an issue with this particular batch ... Is there any answers for this?
Surface | Surface Pro | Power and battery
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132 answers
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Anonymous
2020-09-04T09:47:29+00:00 -
Anonymous
2020-08-12T09:47:55+00:00 Version 10.0.18363 Build 18363
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Anonymous
2020-08-12T04:53:33+00:00 I just got mine today from costco and am already considering returning it bwcause of this. When you say windows updated to the newest version, which version is that? Thanks!
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Anonymous
2020-08-11T17:31:27+00:00 The may update did resolve my overheating issues, though I did sell my surface pro as I couldn't stand the terrible battery life anymore.
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Anonymous
2020-08-11T17:22:24+00:00 I purchased my 7 in October 2019. Within a month it started doing the overheating business and continues to this day. I am currently downloading version 2004 in hopes that it will solve my issue as well. If it doesn't then I think with all of the complaints you would think Microsoft would own up to this and give us all a solution. Unless they have no idea what is going on, then that is a big issue! I just hope someone does not get hurt by the system overheating and explode or burn their hands. Now Microsoft can you please help us!