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Hi,
Anyone has the same issue as me?
When I change brightness with keyboard it does change to 30-50% only (no visible change).
When changing in side swipe, with touch it allows me to change 0%-100% (no visible change)
I tried with nigh mode off... no change
Tried windows setting ... no change
Ambient light On/Off... no change
Can anyone help?
Marek
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I found this Microsoft Surface Diagnostic Toolkit (https://support.microsoft.com/en-us/help/4037239/surface-fix-common-surface-problems-using-surface-diagnostic-toolkit) and it fixed the problem for me!
It worked for my Microsoft Surface Pro 7!! Thank you :)
After an hour of messing with it who knew 15 seconds would fix it. Thank you
I am unable to power up my Surface Pro since last week. I used it only occasionally.
please advise / assist how i could
Go into the device manager and uninstall the display driver.
Then reboot and wait for them to reinstall.
Thank you Dominic 64 !
I had tried updating display drivers and more. Yet only your simple solution worked !
I found the issue starts happening every time I detach the type cover keyboard. If I leave my device without connecting the type cover, then never have an issue with the brightness control. I have a surface pro 7, and rebooting also fixes the issue temporarily. Uninstalling and reinstalling the drivers also fixes the issue temporarily
