Surface Pro 3 Slow WiFi - 72Mbps Max (driver)

Although I solved my problem by using the USB Wi-Fi adapter, most people have not and I image a lot of people probably returned the unit because the Wi-Fi card is so unstable.  Not to mention those people probably discouraged many others from getting one.

From a business point of view I can't comprehend how Microsoft expects users to purchase a defective problem.  Any other company would have already solved this issue by now if not immediately after launch.  Don't they know that this is practically killing the sales of this device?

Several months later, this is not solved and it is a key component of the device that must work flawlessly.  Customer support never acknowledges there is a problem, Microsoft store employees do not acknowledge this is a problem, and we have not see any updates that can point to solving this problem permanently yet.

Like many users have posted here, it is hard to support a company that clearly does not understand what it takes to make a product successful anymore.

Something that might be useful...

If you have no need of the SP3's pen's click-to-open-OneNote feature, you can safely turn off Bluetooth to get much better WiFi speeds. The pen and its two side buttons will still work on the SP3's screen, but you will no longer be able to open OneNote by pressing the button at the top. This doesn't really help those who need BT for other purposes like headphones and the Arc Touch Mouse though. C'est la vie...

On Wed, 3 Sep 2014 12:22:28 +0000, EddieN77 wrote:

>> Why doesn't Microsoft just focus on supplying updated drivers for this Marvell network controller instead of bundling up several different drivers and updates into a zip file. Honestly the ONLY thing that is frustrating me right now with my SP3 is the wifi performance.

As you drill down on the MS page, you CAN select only the WiFi drivers

Surface Pro 3 WiFi BT v15_68_3044_85.zip

I DO agree that the situation is intolerable and the silence from Microsoft is

horrific.

For Adam C. Horne - there have been lots of issues documented with the r7000

and pure USB performance when you connect a NAS drive to one of its ports -

http://forums.smallnetbuilder.com/showthread.php?t=14109 is an example.

There's also http://forum1.netgear.com/showthread.php?t=92445 and mention on

firmware 1.0.69.. to fix some USB type issues.

I have an r7000 myself...

__________________________________________________________________________________________________

Barb

Windows Entertainment and Connected Home MVP

My Blog - http://digitalmediaphile.com/

Please mark as answered if this answers your question

I uninstalled Hyper-V and it fixed ALL my wifi issues (which were terrible) PLUS the computer now supports the instant-on feature from Standby.

I never had Hyper-V installed to begin with so uninstalled it doesn't apply to me unfortunately.

Barb... While your monitoring of this thread is appreciated. That link you provided only has the current drivers and firmware which as stated all over the internet causes more issues than it fixes.

The link I provided is safe, and also contains ALL releases of the items provided by Microsoft.

Not to mention the fact that the Microsoft page Barb linked to is confusing to use. Why doesn't Microsoft just focus on supplying updated drivers for this Marvell network controller instead of bundling up several different drivers and updates into a zip file. Honestly the ONLY thing that is frustrating me right now with my SP3 is the wifi performance. I won't sit here and claim that I know how to tackle this issue but it's going on 4 months now with no improvements. I'm sure that everyone's patience is wearing pretty thin right about now.