Surface Pro 3 Slow WiFi - 72Mbps Max (driver)

Anonymous
2014-06-21T05:48:07+00:00

I have an Apple Airport Extreme 802.11ac wireless router at home and am only connecting at a max of speed of 72Mbps (usually closer to 11Mbps if I'm more than 20 feet away from the WAP). I have two other 802.11ac laptops at home (Samsung AB9+ and rMBP) and my two other computers are connecting up at 800Mbps+ and pulling down the same on Internet speed tests; yes, I have real GigE connectivity. Is anyone else having these problems?

Surface | Surface Pro | Network

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  1. Anonymous
    2014-07-01T09:57:26+00:00

    right its general wireless issue

    limited connectivity on wake up

    slow wireless speeds on battery 

    etc

    for the slow wireless on battery its really bad, from what I can tell... while on battery the card is transmitting at the lowest mandatory (required) data rate and for 802.11a that's 6mbps. I know others here that's for saving battery but that's just wrong... wireless has other built in features to save battery like ps-poll etc... for example ipad etc don't lower their rate (much) while on battery... 

    for 1 thing its really slow, and for the big one....your hurting the entire RF cell with this!!! at home its not as big of a deal but in the enterprise environments this is REALLY BAD!!! dont forget that RF is shard medium... if you have 20 clients tx at lets say 54mb and 1 client at 6mb... your slowing down the entire RF cell since the slow client needs more tx air time to tx his data than the ones at 54...

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  2. Anonymous
    2014-07-01T02:14:05+00:00

    Microsoft Support,

    Were you able to reproduce the consistently slow download speed to 2.4 Ghz 802-11n routers.  I have Linksys E1500 problem.  I just need to know if you were able to reproduce the problem.

    Thanks in advance,

    Ted

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  3. Anonymous
    2014-07-01T01:52:48+00:00

    Its not just ac routers.  I have a Linksys n dual band router ea4500 and it still has limited connection on both frequencies.

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  4. Anonymous
    2014-07-01T01:28:56+00:00

    Hi All,

    Thank you for sharing your experiences while connecting to 802.11ac access points.  We are working to resolve bandwidth limitations associated to certain access points.

    Thanks,

    Josh_F

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  5. Anonymous
    2014-06-30T19:26:07+00:00

    yep I have not seen where they stated there was a wireless problem as well... other than when I called the surface support team they said there should be an update soon.

    if there is not one this week , I am going to call back and complain. and if its not fixed within my BB return policy I will have to return it.

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