Surface Pro 1 on Windows 8.1 reboots when Type Cover 2 is removed

Anonymous
2013-11-12T17:57:47+00:00

I just noticed this recently but sometimes I get a Random reboot not even doing anything particular. I also noticed twice that when I attached my Type Cover 2 it reboots.  Example I attached it and the SURFACE logo shows and it boots up.

Anyone else experiencing this.?

Surface | Surface Pro | USB-C

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  1. Anonymous
    2014-02-22T18:51:49+00:00

    what did he instruct you to do?

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  2. Anonymous
    2014-02-22T11:01:44+00:00

    I've done this with the help of a lovely gentleman when I called Microsoft support and it does help even if it doesn't fix the problem entirely. Now random shut downs only happen every 1-2 weeks instead of 1-2 days.

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  3. Anonymous
    2014-02-20T13:59:00+00:00

    I had this issue for the 2nd time yesterday.  Surface Pro 2 with 8.1  Right out of the blue, Surface sitting there to my left, and boom, a self-reboot.  I wasn't touching it.  This isn't good, especially in my business.  I love my Surface Pro 2, but I use it to stream stenography in real time.  If this happens during a work session, this would be very detrimental.  Hope this bug gets fixed!

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  4. Anonymous
    2014-02-19T22:41:27+00:00

    I have been having  the same issue recently. Surface keeps restarting a few times then it is working fine. Next day it happens again. Is it due to recent update???

    I have been fortunate since my replacement I have done all updates and have yet to experience the reboot. I wish we could narrow it down to a test we could do that would always cause it to reboot, but we all have had only ideas.

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  5. Anonymous
    2014-02-19T14:29:37+00:00

    I have been having  the same issue recently. Surface keeps restarting a few times then it is working fine. Next day it happens again. Is it due to recent update???

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