Surface Pro 1 on Windows 8.1 reboots when Type Cover 2 is removed

Anonymous
2013-11-12T17:57:47+00:00

I just noticed this recently but sometimes I get a Random reboot not even doing anything particular. I also noticed twice that when I attached my Type Cover 2 it reboots.  Example I attached it and the SURFACE logo shows and it boots up.

Anyone else experiencing this.?

Surface | Surface Pro | USB-C

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

281 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2013-11-21T04:53:55+00:00

    Greetings Kyaoll,

    Has the issue only been occurring since upgrading to Windows 8.1? Do you get any kind of error message or does it just go to a black screen, Surface Splash Screen then Logon screen as if it restarted while in use?

    Was this answer helpful?

    0 comments
  2. Anonymous
    2013-11-20T09:38:53+00:00

    So far it has only happened while I have been browsing and I don't think it is because of overheating. I wasn't on YouTube or playing intensive games. I was just browsing.

    I have been using desktop IE 11 and have installed all the windows updates including upgrading to windows 8.1 pro. I think that this is the cause of my problems to be honest.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2013-11-20T04:24:46+00:00

    Same issue here. Had 8.1 for awhile now. Seemed to start doing this after the firmware update. Very random. Can be watching a video, working on an Excel spread sheet etc. Doesn't seem to be type cover related but could be. Again started with the latest firmware update.

    Surface Pro 128 GB / Windows 8.1 / Touch cover

    Was this answer helpful?

    0 comments
  4. Barb Bowman 80,805 Reputation points MVP Volunteer Moderator
    2013-11-19T11:43:17+00:00

    On Tue, 19 Nov 2013 00:25:22 +0000, MB911 wrote:

    |There is a thread at another website that reports similar problem when

    viewing YouTube.

    do you have the link to that thread?

    __________________________________________________________________________________________________

    Barb

    Windows Entertainment and Connected Home MVP

    My Blog - http://digitalmediaphile.com/

    Barb's Connected World Blog Reader Windows 8 App -

    http://apps.microsoft.com/windows/en-us/app/barbs-connected-world-blog/02f35769-52bf-461c-b1d5-06e54a58d298

    Windows and Surface Community Reader Windows 8 App

    http://apps.microsoft.com/windows/en-us/app/windows-and-surface-community/0abb150e-d287-47d4-837e-9fa51f485ad7

    Please mark as answered if this answers your question

    Was this answer helpful?

    0 comments
  5. Anonymous
    2013-11-19T00:25:22+00:00

    Sounds like I'm not the only one. Ever since installing the update last night I have been having problems with certain websites. There is a thread at another website that reports similar problem when viewing YouTube. I notice the problem most often on bensbargains.net When I scroll down the page a ways, IE stops working. It has happened several times for mew on that website. I am running the original Surface Pro. Hopefully there will be a quick fix.

    Was this answer helpful?

    0 comments