Surface Pro 1 on Windows 8.1 reboots when Type Cover 2 is removed

Anonymous
2013-11-12T17:57:47+00:00

I just noticed this recently but sometimes I get a Random reboot not even doing anything particular. I also noticed twice that when I attached my Type Cover 2 it reboots.  Example I attached it and the SURFACE logo shows and it boots up.

Anyone else experiencing this.?

Surface | Surface Pro | USB-C

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  1. Barb Bowman 80,805 Reputation points MVP Volunteer Moderator
    2013-11-18T20:05:56+00:00

    On Mon, 18 Nov 2013 15:17:26 +0000, Hugo_V wrote:

    |Does it only happen when browsing? Are you using modern or desktop IE? Have

    you installed all Windows Updates?

    Hugo, I had this happen today while using IE (modern UI)

    The only thing I can think of is overheating.

    I had previously been using Miracast to stream a TV show from IE to my PTV3000 -

    and after a while the fan was running continuously. I had ended the Project to

    TV session, but I am thinking that there is a connection between extended video

    use/overheating/IE rebooting the system.

    Not sure, just hypothesizing.

    __________________________________________________________________________________________________

    Barb

    Windows Entertainment and Connected Home MVP

    My Blog - http://digitalmediaphile.com/

    Barb's Connected World Blog Reader Windows 8 App -

    http://apps.microsoft.com/windows/en-us/app/barbs-connected-world-blog/02f35769-52bf-461c-b1d5-06e54a58d298

    Windows and Surface Community Reader Windows 8 App

    http://apps.microsoft.com/windows/en-us/app/windows-and-surface-community/0abb150e-d287-47d4-837e-9fa51f485ad7

    Please mark as answered if this answers your question

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  2. Anonymous
    2013-11-18T15:17:26+00:00

    Hello Kyaoll,

    Sorry to hear your Surface is restarting.

    Does it only happen when browsing? Are you using modern or desktop IE? Have you installed all Windows Updates?

    Please let us know.

    Best regards.

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  3. Anonymous
    2013-11-17T17:48:34+00:00

    Just experienced two random reboots as well (both inside of 15 min). One was actively typing in OneNote, the other was just static watching a video (YouTube, using stock IE). So far nothing to do with the (type 2) keyboard. Post reboot seemed to work fine, windows recalled the state of IE tabs and another program I had running.

    Processes: Explorer, IE, Reader and OneNote.

    All updates are installed, just checked.

    Thanks for your time!

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  4. Anonymous
    2013-11-17T05:29:52+00:00

    I'm also experiencing this issue a lot since I upgraded to 8.1. Though mine is Surface Pro 1 + Type Cover 1. Please help, thanks.

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  5. Anonymous
    2013-11-17T05:19:43+00:00

    Twice today I have been browsing the internet and my tablet - Windows surface pro just decides to restart for no reason at all. Please help!

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