Yellow tint on Surface Book Screen

I'm sorry so many people are having this same problem and being charged $600.

I took mine to my nearest Microsoft store and when the tech saw I had the yellow tint problem she immediately went and got a replacement out almost before I finished telling her what was wrong.  She explained that the problem was caused by the swelling battery, and when she laid the screen unit down on the table I was shocked to see it was bowed and warped. She told me I shouldn't take it home again to do an additional backup because it could explode. She transferred my data and sent me home with a refurbished replacement machine.

A few days later I received a box designed to send back computer, treating it like hazardous material.  They must have gotten their wires crossed, because they had already taken away and replaced the faulty one.

Apparently some stores are demanding payment for out-of-warranty replacements and some are not.  Perhaps if people tell them that others are getting free replacements....?

I'm going to try and sue them in small claims court here.  Microsoft knows they sold badly engineered and dangerous hardware but wants the customers to pay $600 to fix their problem.  It's a disgrace the way they are treating people.  It's my understanding that the battery swelling is what is pushing the screen off the frame. Mine didn't start separating from the frame until about 3 yrs and a day but I'm just sh@t out of luck according to Microsoft.  I've owned dozens of computers over the years never had one literally fall apart before - I have 15 yr old computers and laptops that still function, I just retired them because the were no longer fast enough.  Microsoft sold us lemons and they know it they just don't care.  I will never buy another piece of sh@t Microsoft hardware again and plan to migrate to Apples operating system.  They lost me forever.

Sorry to hear this:(.

Well, I tried living with my yellow lines on my Surface until it turned off while I was typing.  I followed the instructions I found online to try to get it to comeback on, but it didn't work.  Since I was on vacation, I took it to the nearest MS Store and the employee tried the same fixes I did and he couldn't get it to work either.  Since it was no longer under warranty, he told me I could replace it for $600.

I left my Surface alone for about 7 days, I was surprised when I was able to turn it back on.  I didn't make it to the logon screen because it started smoking on the left-hand side of the computer screen.  MS elevated my issue, I emailed and sent pictures (Which you can't see anything on it.  They didn't want me to plug it back up to try and capture a picture of the smoke.). 

I received this response today from Microsoft support:

"Our engineers have completed their review of your case and pictures. An order can be created for you to have your Surface and power supply shipped to our service center. There they will be inspected, repaired, replaced or returned based on their need. As your Surface is out of its warranty period there would be a charge of 599.00 USD plus any applicable taxes to create the order. If you would like to add to or change the credit card information on your Microsoft account, please visit our support site here.

If you would like to proceed with this order, please let me know and I will set it up for you."

I filed a Consumer Protection Complaint against Microsoft.

I also didn't have such luck.  I was told the same thing as Tim.  $600 with a limited warranty.