I am surprised no one has filed a class action lawsuit yet.
Yellow tint on Surface Book Screen
I have a really noticeable yellow tint stain on all sides of my Surface Book. I spent well over 3 grand roughly a year or two ago on this "State of the Art" machine and now this? I need this fixed - how do I get this resolved? If its past the time limits you still need to fix this issue, I have seen too many posts on this now and it seems like faulty equipment - not something we should have to have already on this machine we invested so much into!!
Surface | Surface Book | Display and screen
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Anonymous
2019-02-01T23:19:57+00:00 -
Anonymous
2019-01-30T16:07:30+00:00 My Surface Pro 3 bought in 2015 was OK for around 12 months - then the fan started to make a loud noise like there was a hornet trapped in the machine. This noise comes and goes and will always be triggered if I change the orientation of the device. For a device that is supposed to be mobile this is terrible design. Now the screen is actually separating from the device and I have discoloration (yellow streaks) at the bottom of the screen. The screen is being held in place with scotch tape. This device has spent 99% of its life just sitting on the top of my desk and has never been bent or experienced any rough treatment. I called MSFT and the best offer is to charge me $600 for a Surface Pro 4. In addition I called the local store and they admitted that my configuration with an I& chip had overheating issued in 40-50% of the devices. I am very unhappy with the durability of the device. I feel like MSFT sold me a lemon and that they admit/know they sold me a lemon but are unwilling to replace it.
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Anonymous
2019-01-30T16:07:10+00:00 My Surface Pro 3 bought in 2015 was OK for around 12 months - then the fan started to make a loud noise like there was a hornet trapped in the machine. This noise comes and goes and will always be triggered if I change the orientation of the device. For a device that is supposed to be mobile this is terrible design. Now the screen is actually separating from the device and I have discoloration (yellow streaks) at the bottom of the screen. The screen is being held in place with scotch tape. This device has spent 99% of its life just sitting on the top of my desk and has never been bent or experienced any rough treatment. I called MSFT and the best offer is to charge me $600 for a Surface Pro 4. In addition I called the local store and they admitted that my configuration with an I& chip had overheating issued in 40-50% of the devices. I am very unhappy with the durability of the device. I feel like MSFT sold me a lemon and that they admit/know they sold me a lemon but are unwilling to replace it.
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Anonymous
2019-01-30T16:06:44+00:00 I agree - they sold us lemons and they know they sold us lemons but refuse to replace our devices.
My Surface Pro 3 bought in 2015 was OK for around 12 months - then the fan started to make a loud noise like there was a hornet trapped in the machine. This noise comes and goes and will always be triggered if I change the orientation of the device. For a device that is supposed to be mobile this is terrible design. Now the screen is actually separating from the device and I have discoloration (yellow streaks) at the bottom of the screen. The screen is being held in place with scotch tape. This device has spent 99% of its life just sitting on the top of my desk and has never been bent or experienced any rough treatment. I called MSFT and the best offer is to charge me $600 for a Surface Pro 4. In addition I called the local store and they admitted that my configuration with an I& chip had overheating issued in 40-50% of the devices. I am very unhappy with the durability of the device. I feel like MSFT sold me a lemon and that they admit/know they sold me a lemon but are unwilling to replace it.
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Anonymous
2019-01-30T16:04:41+00:00 I'm getting the same response. So the know they sold us a lemon with a battery that will bulge and cause the screen to discolor and in my cas separate from the machine but refuse to replace the device because in our case it took 3 years for their design flaw to manifest itself in our devices. I'm pricing Apple devices - they are more expensive but better designed.