surface pro 4 screen has a pink tint or color changes when scrolling

Anonymous
2015-10-27T04:28:16+00:00

Hello all,

Does anyone have a solution to why when I scroll my screen goes from white to  pink, I can't stop noticing it.  I was watching you tube and when I scrolled down to read comments I could clearly see the pink fading in and out.

Surface | Surface Pro | Display and screen

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2015-11-05T04:36:03+00:00

The 11/2 update fixed the tint and flickering issue for me.. glad I gave it another chance buying the SP4 and installing the update.  The funny thing is when I did the update once the display driver still showed the old version and of course the tint issue remained. But doing the update again fixed it.

Was this answer helpful?

1 person found this answer helpful.
0 comments No comments
Answer accepted by question author
Anonymous
2015-11-03T01:49:41+00:00

Microsoft just released a firmware update that has fixed the problem for me. See:

https://www.microsoft.com/surface/en-us/support/install-update-activate/surface-pro-4-update-history?os=windows-10

No more screen flickering or tint changing. The update should be titled System Firmware Update -11/2/2015.

MODERATOR EDIT (11/3/2015): I marked this as the answer - thanks for the confirmation Jacob!  For those of you receiving "display adapter...stopped responding" errors on Surface Pro 4 please share here, a thread specific to that error...

Was this answer helpful?

1 person found this answer helpful.
0 comments No comments

66 additional answers

Sort by: Most helpful
  1. Anonymous
    2015-11-05T16:53:21+00:00

    Have you applied the update pushed out on 11/2 “System Firmware Update – 11/2/2015”?

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2015-11-03T22:48:58+00:00

    Hello all

    Please continue to post your experiences with screen tint and scrolling after the latest updates..

    For added visibility on the display driver crashing, you can find a thread for Surface Pro 4 Here.

    Best regards

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2015-11-03T18:43:39+00:00

    I'm confused - the recent 11/2 update was supposed to fix/update the driver. Did that not happen? I'm still having the display issues.

    I don't understand why I would need to do anything other than a Windows Update to solve this problem.

    Was this answer helpful?

    0 comments No comments