surface pro 4 screen has a pink tint or color changes when scrolling

Anonymous
2015-10-27T04:28:16+00:00

Hello all,

Does anyone have a solution to why when I scroll my screen goes from white to  pink, I can't stop noticing it.  I was watching you tube and when I scrolled down to read comments I could clearly see the pink fading in and out.

Surface | Surface Pro | Display and screen

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2015-11-05T04:36:03+00:00

The 11/2 update fixed the tint and flickering issue for me.. glad I gave it another chance buying the SP4 and installing the update.  The funny thing is when I did the update once the display driver still showed the old version and of course the tint issue remained. But doing the update again fixed it.

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Anonymous
2015-11-03T01:49:41+00:00

Microsoft just released a firmware update that has fixed the problem for me. See:

https://www.microsoft.com/surface/en-us/support/install-update-activate/surface-pro-4-update-history?os=windows-10

No more screen flickering or tint changing. The update should be titled System Firmware Update -11/2/2015.

MODERATOR EDIT (11/3/2015): I marked this as the answer - thanks for the confirmation Jacob!  For those of you receiving "display adapter...stopped responding" errors on Surface Pro 4 please share here, a thread specific to that error...

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  1. Anonymous
    2015-11-03T17:59:08+00:00

    The 11/2 firmware update seems to have done the trick for me as well. I see that the graphics driver was updated with that patch.

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  2. Anonymous
    2015-11-03T16:34:59+00:00

    I applied the 11/2 update to my Surface Pro 4, but am still having intermittent "Display driver stopped responding and has recovered" messages after the update.

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  3. Anonymous
    2015-11-03T15:42:07+00:00

    The 11/2 firmware update did NOT work for me.

    I was just on a website and the display driver crashed, giving me the 2 error messages in a row.

    I have 100% of the updates on my Surface Pro 4. No external monitors. Basic usage (Edge, Office).

    Really, really disappointed. If this can't get fixed soon, I'm trading in for an iPad Pro. At least I know the display drivers won't crash 10x/day.

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