Surface Pro 4 type cover suddenly not working.

Anonymous
2018-07-12T03:26:44+00:00

I don't know what happened. I turned my Surface Pro 4 on the other day and the type cover is dead. No lights. No response. No indication that it's working at all.  I rarely take my surface anywhere. 

This started on July 9th 2018. My system information is below. I've gone through all of the steps in the "Troubleshoot your Surface Type Cover or keyboard" page. I've tried to manually download and install the latest firmware and drivers from the "Download firmware and drivers for surface" page. I picked SurfacePro4_Win10_16299_1801701_1.msi. My device manager does not show the "Surface Touch Cover Filter Device" under keyboards or anywhere. It only shows the HID keyboard and cannot detect my type cover. The type cover is completely unresponsive. Also, my windows updates are completely up to date. I've provided the links to the troubleshooting pages I used below.

AGAIN, WTH

Troubleshoot your Surface Type Cover or keyboard

Download drivers and firmware for Surface 

Edition

Windows 10 Professional

Version

1803

OS Build

10.0.17134.165

Serial #

035060755053

Processor

Intel(R) Core(TM) i5-6300U CPU @ 2.40GHz

Graphics card

Intel(R) HD Graphics 520

System

OSType64BitX64

RAM

8 GB

Surface | Surface Pro | Install and update

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  1. Anonymous
    2021-10-28T01:48:07+00:00

    Pretty sure it's going to need that (surface cover filter driver) to work. :)

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  2. Anonymous
    2021-10-28T01:46:17+00:00

    It does (look like a hardware issue).

    When mine didn't work it at least worked in the bios. Can you clean it (the magnetic part)?

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  3. Anonymous
    2021-10-27T20:38:18+00:00

    Same here. I have a surface pro 3. Surface Type Cover doesn't show up anywhere.

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  4. Anonymous
    2021-10-27T20:29:47+00:00

    What if there is no Surface Type Cover Filter Device in the Device Manager? The TC doesn't work in the BIOS either... Looks like a hardware issue? :(

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  5. Anonymous
    2021-10-24T05:40:32+00:00

    So glad it worked ! The surface pro 4 is a great device, but not without the keyboard doHH !??!!

    Cheers !

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