Surface Pro 4 type cover suddenly not working.

Anonymous
2018-07-12T03:26:44+00:00

I don't know what happened. I turned my Surface Pro 4 on the other day and the type cover is dead. No lights. No response. No indication that it's working at all.  I rarely take my surface anywhere. 

This started on July 9th 2018. My system information is below. I've gone through all of the steps in the "Troubleshoot your Surface Type Cover or keyboard" page. I've tried to manually download and install the latest firmware and drivers from the "Download firmware and drivers for surface" page. I picked SurfacePro4_Win10_16299_1801701_1.msi. My device manager does not show the "Surface Touch Cover Filter Device" under keyboards or anywhere. It only shows the HID keyboard and cannot detect my type cover. The type cover is completely unresponsive. Also, my windows updates are completely up to date. I've provided the links to the troubleshooting pages I used below.

AGAIN, WTH

Troubleshoot your Surface Type Cover or keyboard

Download drivers and firmware for Surface 

Edition

Windows 10 Professional

Version

1803

OS Build

10.0.17134.165

Serial #

035060755053

Processor

Intel(R) Core(TM) i5-6300U CPU @ 2.40GHz

Graphics card

Intel(R) HD Graphics 520

System

OSType64BitX64

RAM

8 GB

Surface | Surface Pro | Install and update

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  1. Anonymous
    2020-10-26T16:29:00+00:00

    @172 - My UEFI firmware has somehow automatically reverted to 109.3192.768.0, which is the original one I started with.  BUT, my keyboard is still working.

    Try doing only Step 2.  I would be surprised if that worked, but it is worth a shot since it only takes a couple minutes.

    Followed all you steps, but for the life of me I couldn't downgrade the UEFI to version 103.x.x.x, only to 108.x.x.x.x. Did that and uninstalled "I2C HID Device" under Human Interface Devices, rebooted TWICE and it worked. Like you, my UEFI updated to 109.3192.768.0 after reboot, but the type-cover still works. My guess is that the original 109.x.x.x driver was corrupted somehow and Windows downloaded a new, updated version? Anyway, it worked! Cheers!!!

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  2. Anonymous
    2020-10-21T16:48:18+00:00

    @172 - My UEFI firmware has somehow automatically reverted to 109.3192.768.0, which is the original one I started with.  BUT, my keyboard is still working.

    Try doing only Step 2.  I would be surprised if that worked, but it is worth a shot since it only takes a couple minutes.

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  3. Anonymous
    2020-10-21T05:00:45+00:00

    Hello lwarnerADM,

    I would like to try your method but lowest UEFI firmware for my surface pro 4 is 106.1624.768.0

    Did I search wrong or you refer to surface pro 3? I'm just asking  because I'm expecting different behavior for these models.

    Thank you.

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  4. Anonymous
    2020-10-21T00:53:44+00:00

    hey buddy, worked for me consistently a couple of times already - most often it was the wacom device driver problem, but lately had to also completely discharge the type cover and tablet as well (didn't have to do that at all before)...

    as i pointed out - is your touchpad at least working in UEFI/BIOS?

    You are posting in the wrong thread then. This thread is clearly about type cover not working when non-functional in UEFI/BIOS.  See the very first page and response by the OP.

    You should post your response in the appropriate thread so that users are not inundated with irrelevant information.

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  5. Anonymous
    2020-10-21T00:40:58+00:00

    hey buddy, worked for me consistently a couple of times already - most often it was the wacom device driver problem, but lately had to also completely discharge the type cover and tablet as well (didn't have to do that at all before)...

    as i pointed out - is your touchpad at least working in UEFI/BIOS?

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