Thanks for your suggestion. The Logitech looks like a good alternative to the Microsoft Surface type cover and a better price. Happy Holidays
Surface Pro 4 type cover suddenly not working.
I don't know what happened. I turned my Surface Pro 4 on the other day and the type cover is dead. No lights. No response. No indication that it's working at all. I rarely take my surface anywhere.
This started on July 9th 2018. My system information is below. I've gone through all of the steps in the "Troubleshoot your Surface Type Cover or keyboard" page. I've tried to manually download and install the latest firmware and drivers from the "Download firmware and drivers for surface" page. I picked SurfacePro4_Win10_16299_1801701_1.msi. My device manager does not show the "Surface Touch Cover Filter Device" under keyboards or anywhere. It only shows the HID keyboard and cannot detect my type cover. The type cover is completely unresponsive. Also, my windows updates are completely up to date. I've provided the links to the troubleshooting pages I used below.
AGAIN, WTH
Troubleshoot your Surface Type Cover or keyboard
Download drivers and firmware for Surface
Edition
Windows 10 Professional
Version
1803
OS Build
10.0.17134.165
Serial #
035060755053
Processor
Intel(R) Core(TM) i5-6300U CPU @ 2.40GHz
Graphics card
Intel(R) HD Graphics 520
System
OSType64BitX64
RAM
8 GB
Surface | Surface Pro | Install and update
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
689 answers
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Anonymous
2019-12-20T23:21:15+00:00 -
Anonymous
2019-12-20T08:54:50+00:00 This worked for me, cannot express how great full i am to having my typeface work again after 6 months.
No thanks to MS for their denial of the problem. Very disappointed in MS. I have always been a big fan. But next comp is definitely a MAC!
Well done Aziz!!!
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Anonymous
2019-12-10T06:31:47+00:00 I am in the process of researching NON-Microsoft Bluetooth keyboards. Do you have any recommendations?
I ended up choosing the Logitech K830 and being very happy with it. Has a built-in touchpad and is backlit.
https://www.logitech.com/en-us/product/living-room-keyboard-k830
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Anonymous
2019-12-10T05:57:45+00:00 I am in the process of researching NON-Microsoft Bluetooth keyboards. Do you have any recommendations?
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Anonymous
2019-12-09T04:30:10+00:00 I am a Microsoft advocate, but unfortunately, I have two Surface at home but no anymore. It frustrating dealing with this issue and it is an outrange having to buy a Bluetooth keyboard. Unfortunately, I do not have good news for everyone.