Surface Laptop very slow wireless connection

Anonymous
2018-03-17T11:05:26+00:00

Just bought a Surface laptop. windows and drivers are all updated. when i put it next to my lenovo thinkpad and connect to same wifi, i am getting 1/3 of the speed. I did multiple tests with same results. I searched all over the web to find an answer but nothing came up like mine.

processor :i7-7660U CPU @ 2.50 ghz

memory :16 ram

os: windows 10 pro 1709 (os build  16299.309)

Surface | Surface Laptop | Network

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  1. Anonymous
    2018-08-14T04:56:23+00:00

    Bummerrrrrrr

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  2. Anonymous
    2018-08-14T04:09:48+00:00

    I just reinstall the network driver. After that, the speed can be improve within some time. But it will still become slow several days later. I don't have any other way, but to reinstall it again.

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  3. Anonymous
    2018-08-14T03:24:33+00:00

    I have the same issue. I've also tested the network speed on both surface laptop and Thinkpad, and it showed the speed of the latter is twice or even 3 times faster than that of surface. So what's the final solution for this issue?

    Were you able to get this resolved? We just bought a Surface Laptop and we're having issues with the wifi as well, we've tried in the wifi at home, cafes, at uni, and nothing. It connects and then just drops.

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  4. Anonymous
    2018-06-23T16:22:30+00:00

    I have the same issue. I've also tested the network speed on both surface laptop and Thinkpad, and it showed the speed of the latter is twice or even 3 times faster than that of surface. So what's the final solution for this issue?

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  5. Anonymous
    2018-06-14T15:35:40+00:00

    will look into that tonight when I get home

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