Surface Pro 4 HUGE battery drain whilst off

Anonymous
2019-10-26T06:16:28+00:00

My surface pro 4 is currently losing around 20% charge overnight. This is a widely reported problem and I have tried all of the various suggested fixes - no improvement. 

MICROSOFT - WHEN ARE YOU GOING TO FIX THIS???

Surface | Surface Pro | Power and battery

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  1. Anonymous
    2020-01-15T11:05:21+00:00

    Dear KarenJune_F

    Almost 3 months have passed but NO MEANINGFUL RESPONSE FROM MICROSOFT!!!

    MICROSOFT THIS IS NOT GOOD ENOUGH!! HUNDREDS OF SURFACE OWNERS (including me) HAVE REPORTED THIS PROBLEM BUT YET YOU DO NOTHING ABOUT IT!

    WHEN ARE YOU GOING TO FIX THIS?

    Sincerely

    Russell Chandler

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  2. Anonymous
    2019-12-09T08:16:43+00:00

    Ok, thanks very much for letting me know. Very disappointing!

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  3. Anonymous
    2019-12-05T16:16:02+00:00

    I was hoping they would fix this - I was about to purchase more surface devices for our organization, but this will force us to look elsewhere.

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  4. Anonymous
    2019-12-05T13:35:46+00:00

    Hi I did some more research and came across the following: 

    https://www.windowslatest.com/2019/09/25/microsoft-has-finally-resolved-surface-pro-battery-issues/

    It was suggesting that Insiders have been getting some new firmware to sort the battery drain problems.

    I did it slightly differently by joining the Slow Ring rather than the  Release Preview option, but surprise surprise along with the Preview version came a list of 25 driver and firmware updates.

    I am ready to test overnight and tomorrow to see if the battery drain when off problem is resolved and let you know.

    For interest my new wesion is Windows 10 Insider Preview 19033.1 (vb_release) and so far I have not experienced any issues.

    I will update with the result od testing.

    Ohh dear sorry to say this did not resolve the battery drain whilst shutdown. Still loosing around 10% over 12 hours. I had such high hopes.

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  5. Anonymous
    2019-12-04T20:55:58+00:00

    Hi I did some more research and came across the following: 

    https://www.windowslatest.com/2019/09/25/microsoft-has-finally-resolved-surface-pro-battery-issues/

    It was suggesting that Insiders have been getting some new firmware to sort the battery drain problems.

    I did it slightly differently by joining the Slow Ring rather than the  Release Preview option, but surprise surprise along with the Preview version came a list of 25 driver and firmware updates.

    I am ready to test overnight and tomorrow to see if the battery drain when off problem is resolved and let you know.

    For interest my new wesion is Windows 10 Insider Preview 19033.1 (vb_release) and so far I have not experienced any issues.

    I will update with the result od testing.

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