Battery drain overnight while shutdown

Anonymous
2019-08-17T15:39:13+00:00

Lately, after I shutdown (full shutdown, not sleep or hibernate) my fully charged Surface Laptop 2 at night, I turn it on in the morning and find that the battery has lost around 25% power overnight! What's going on and how can I fix this? 

The laptop is only about 6 months old and the battery seems to be in good health. 

I've reported this on the MS Feedback Hub. Please upvote it so that it gains attention: https://aka.ms/AA5w24b

Also be sure to report there as well if you are experiencing this issue.

Surface | Surface Laptop | Power and battery

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Barb Bowman 80,805 Reputation points MVP Volunteer Moderator
2019-10-11T17:10:26+00:00

Please see https://support.microsoft.com/en-us/help/4469839/surface-laptop-2-update-history

This should be available on Windows Update:

October 10 release

The following updates are available for all Surface Laptop 2 devices running Windows 10 April 2018 Update, version 1803 or greater:

Windows Update History Name Device Manager Name
Surface – Firmware – 145.501.139.0 Surface System Aggregator– Firmware<br><br><ul><br><li><span>145.501.139.0 helps improve battery life.</span></li></ul>

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  1. Anonymous
    2019-09-21T14:05:46+00:00

    I’m also using a Surface Laptop 2.

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  2. Anonymous
    2019-09-21T13:51:02+00:00

    With what device? I’ll try tonight with the Surface Laptop 2

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  3. Anonymous
    2019-09-21T13:44:51+00:00

    Ignore my last post... I've done it!

    I rolled back to the build I was on before joining Insider. I then put my Insider setting to "Release Preview" as you suggested, and I got the 1909 build and have opted out of Insider after installing it.

    I shut down, unplugged, and waited about 30 minutes before restarting, and for the first time in weeks my PC started with a full 100%! 

    I won't say that the issue is resolved until at least a few days without incident, but this is promising.

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  4. Anonymous
    2019-09-21T12:55:35+00:00

    Keep checking for available updates. The fix isnt in 18985.1. 

    You should see

    Surface - Firmware - 9/4/2019 12:00:00 AM - 241.1.139.0 

    in your pending update list.

    Make sure your insider settings is set to "Skip - Skip ahead to the next version of windows"

    I can confirm that this new firmware solved my battery issues.

    Previously I would turn my Surface off at night with 100% charge, turn it on the next morning and it would be at 75%.

    Now it stays wherever I left it...

    Surface Pro 6 running Windows Home v1903

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