Surface Pro 6 Runs Slower in Dock

Anonymous
2019-04-09T02:47:14+00:00

My Surface Pro 6 runs noticeably slower when it is connected to the dock. I have a dock at both home and work and see the same reduced performance in both places. This is not a new issue (unlikely related to a recent Win or other software update). Both docks were originally purchased for use with my previous Surface Pro 4 device.

Does anyone else notice such a pattern?

Any thoughts on what might be causing this and how to fix it?

  • Surface Pro 6, i7, 16gb
  • Win 10 10.0.17763 Build 17763
  • >300GB of 500GB hard drive are free

I don't see any obvious issues when looking at Task Manager. CPU, memory and internet are all lightly utilized.

Thanks much for any thoughts.

-bs

Surface | Surface Pro | Power and battery

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  1. Anonymous
    2019-08-28T19:05:53+00:00

    It is already confirmed that the slowdown issue is related to the CPU throttling scenario, so I wouldn't be searching for any external monitors related problems. But anyway, answering your question - I'm using LG 27UD68 LED 4K IPS connected with Surface Dock via DisplayPort.

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  2. Anonymous
    2019-08-28T15:58:04+00:00

    I am not surprised MS has been working on it since some time already.

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  3. Barb Bowman 80,805 Reputation points MVP Volunteer Moderator
    2019-08-28T15:02:04+00:00

    thanks. interesting JUNE date, eh?

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  4. Anonymous
    2019-08-28T14:27:21+00:00

    Sure, here it is:

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  5. Barb Bowman 80,805 Reputation points MVP Volunteer Moderator
    2019-08-28T13:53:17+00:00

    can you please reply with a screen shot showing this update in update history?

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