Surface Pro 3 Wavy diagonal lines when inking

Anonymous
2014-07-12T07:29:27+00:00

I've noticed a problem with my surface pro 3 that I have not been able to work around.  When I draw a slow diagonal line, it comes out very wavy and jagged.  If I quickly draw a diagonal, it seems ok.  Has anyone else seen this, is there a fix for it?  seems to happen in every application, so it strikes me as potential hardware.

Surface | Surface Pro | Install and update

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  1. Anonymous
    2015-01-06T02:37:48+00:00

    In the end I returned my surface pro 3 to JB hi fi and got a full refund. Then I hunted around a local online classified service and picked up a second hand Surface Pro 2 for one third the price of the SP3.

    I miss the lighter weight, the larger screen, better battery life and improved hinge of the SP3.

    I don't miss the pen problems, or increased fan noise.

    Maybe by the Surface pro 4, they will have worked out the pen kinks.

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  3. Anonymous
    2015-01-05T16:49:15+00:00

    So now I contacted the people from n-trig, who are going to "forward this issue to their R&D".

    Now I'm curious what and if the will find out something....

    What's the word from MS on this? Why do we have to wait for weeks for a solution even worse: for a simple comment ???

    I will never buy anything from MS again if this, the non working camera and the exclusion from MS outlook exchange persists...

    I am sure, that many users will do the same......

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  4. Anonymous
    2015-01-05T12:59:44+00:00

    I've just bought a Surface Pro 3 less than 10 days ago and just realized this issue when playing around with OneNote. When drawing diagonal lines, the lines suddenly becomes a vertical line for about 1/2 inch then joins back to the tip of the pen. This happens about 2 inches from the bottom of the screen. It's apparent even at fast strokes but very severe at slow strokes.

    I've tried recalibrating but still the same. I haven't tried with another pen or using the pen on another screen, but this looks like a hardware problem.

    Below is a fullscreen screenshot. 

    I'm thinking I should return this.

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  5. Anonymous
    2014-12-28T14:42:46+00:00

    thanks for sharing your insights,

    I am however quite sure that this is not application specific, I notice the same behavior on one note, paint, pdf reader (both win and adobe) basically anywhere, this tells me that it could be solved on firmware or OS level.

    do you agree on that?

    greetings

    Marco

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