272 questions
272 questions with Surface | Surface Laptop | Sound and camera tags
2 answers
Audio in my Surface 7 / Snapdragon stopped working
The Audio in my Surface 7 / Snapdragon stopped working. I am unable to hear audio, I tried running the audio troubleshooter and made sure that I have all the updates. Any ideas? Thank you in advance Hristos
Surface | Surface Laptop | Sound and camera
asked
2026-08-31T17:35:33.6666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 34%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHK%3C/text%3E%3C/svg%3E)
Hristos Karangunis
0
Reputation points
answered
2026-09-11T10:45:30.75+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 91%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIZ%3C/text%3E%3C/svg%3E)
Idham Zulhendy
0
Reputation points
2 answers
Sound Recorder will not play back in normal speed
My Sound Recorder works, but when I play the recording back, it sounds like it has been sped up. The recording will not play normal, even though the speed is set at normal. What can be the cause and how can I fix it?
Surface | Surface Laptop | Sound and camera
272 questions
asked
2026-08-29T11:43:53.6466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 93%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELC%3C/text%3E%3C/svg%3E)
Lorraine C
0
Reputation points
edited an answer
2026-08-29T13:29:16.89+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 75%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDS%3C/text%3E%3C/svg%3E)
Debashmita Saha
235
Reputation points
12 answers
Troubleshoot camera
The camera on my laptop is not working it says that it's either blocked or there's a button on the keyboard to push to make the camera work again but I don't know how to do that so I need help getting my camera working
Surface | Surface Laptop | Sound and camera
272 questions
asked
2026-03-01T09:03:17.6966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 49%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWJ%3C/text%3E%3C/svg%3E)
White, Joanna
215
Reputation points
answered
2026-08-06T15:02:15.1766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 5%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDK%3C/text%3E%3C/svg%3E)
dheerendra kumar
0
Reputation points
2 answers
Sound problem
My PC using winows11 connected to my monitor via HDMI cable worked perfect for years. After sending an MP4 to my phone via Bluetooth, my PC windows11 thinks my audio output device is now my phone. I deleted the phone reference in device manager/sound.…
Surface | Surface Laptop | Sound and camera
272 questions
asked
2026-07-26T18:06:31.28+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 9%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHJ%3C/text%3E%3C/svg%3E)
H Jadidi
0
Reputation points
answered
2026-07-27T00:13:47.71+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 23%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
S.Sengupta
32,031
Reputation points MVP
Volunteer Moderator
3 answers
One of the answers was accepted by the question author.
My mute botton is delayed for a couple seconds- can i fix this?
Hi, I've noticed this issue recently where my mute button is delayed for a couple seconds before working. I've tried updating my laptop, restarting, updating audio drivers, even tried uninstalling and reinstalling them, also have done the…
Surface | Surface Laptop | Sound and camera
272 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 48%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 83%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
2 answers
camara not working
my camara does not work, light is on, but can not see my image
Surface | Surface Laptop | Sound and camera
272 questions
asked
2026-07-04T17:01:18.5666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 16%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETG%3C/text%3E%3C/svg%3E)
Thushari Gamage
0
Reputation points
answered
2026-07-05T04:43:50.7933333+00:00
S.Sengupta
32,031
Reputation points MVP
Volunteer Moderator
2 answers
surface laptop
I just need to enable voice search and this pc is sending me around in circles
Surface | Surface Laptop | Sound and camera
272 questions
asked
2026-07-02T23:19:41.3966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 96%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWH%3C/text%3E%3C/svg%3E)
Wayne Hostilo
0
Reputation points
answered
2026-07-03T00:32:02.9733333+00:00
S.Sengupta
32,031
Reputation points MVP
Volunteer Moderator
2 answers
My volume is not going up or down, stays mute and Accidently deleted senary audio.
I really don't know why I did this, but my computer stays on mute (when i turn the volume up or down with the F3 and F4 keys, it doesn't work.) and I tried to follow a tutorial on how to fix it, and I accidentally deleted Senary Audio. I don't know if…
Surface | Surface Laptop | Sound and camera
272 questions
asked
2026-06-29T10:14:42.7033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 68%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELD%3C/text%3E%3C/svg%3E)
Lola Davis
0
Reputation points
commented
2026-07-02T06:58:32.6566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 12%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECN%3C/text%3E%3C/svg%3E)
Clary-N
15,745
Reputation points Microsoft External Staff
Moderator
1 answer
audio auricolari
Non riesco a sentire l'audio attraverso cuffie auricolari Bluetooth sbs one color. Le cuffie vengono riconosciute , associate, connesse e messe come dispositivo audio output predefinito. Cliccando sulle cuffie riesco a gestire lo start e lo stop dei…
Surface | Surface Laptop | Sound and camera
272 questions
asked
2026-06-22T17:06:35.3766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 57.99999999999999%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EES%3C/text%3E%3C/svg%3E)
enrico suppa
0
Reputation points
commented
2026-06-24T07:57:37.7833333+00:00
Clary-N
15,745
Reputation points Microsoft External Staff
Moderator
2 answers
blue tooth connection to external speakers
trying to change speaker settings to play on an external speaker via bluetooth and it is not connecting
Surface | Surface Laptop | Sound and camera
272 questions
asked
2026-06-21T12:47:22.4566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 7.000000000000001%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELM%3C/text%3E%3C/svg%3E)
Livingstone McDonald
0
Reputation points
answered
2026-06-22T14:26:24.51+00:00
S.Sengupta
32,031
Reputation points MVP
Volunteer Moderator
2 answers
One of the answers was accepted by the question author.
Access issues to laptop web camera
I cannot gain access to my laptop`s web camera. The screen is black no web camera image. I have an android device connected to my laptop and the android camera is activated. The key board web camera works although the face web camera does not work.
Surface | Surface Laptop | Sound and camera
272 questions
asked
2026-06-12T00:54:13.8766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 6%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAT%3C/text%3E%3C/svg%3E)
Aaron Timbers
20
Reputation points
accepted
2026-06-12T01:05:41.8866667+00:00
Aaron Timbers
20
Reputation points
2 answers
Surface Laptop 7 for Business, Bluetooth and Teams Audio Issues
We have a Windows Surface on Windows 11 25H2 that will drop audio and mic drivers completely while using Bose Bluetooth headphones. This is a recurring issue. Bluetooth functionality continues to work (mouse is Bluetooth and stays connected) The…
Surface | Surface Laptop | Sound and camera
272 questions
asked
2026-05-21T15:40:16.01+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 86%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAY%3C/text%3E%3C/svg%3E)
Alex Yourish
0
Reputation points
answered
2026-06-02T11:36:08.71+00:00
S.Sengupta
32,031
Reputation points MVP
Volunteer Moderator
2 answers
Camera is not working
I turned off my laptop camera. I tried to turn the camera back on but error message appears - Can't start your Camera with code A00429F
Surface | Surface Laptop | Sound and camera
272 questions
asked
2026-05-28T10:35:35.52+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 61%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENF%3C/text%3E%3C/svg%3E)
Nora Falconer
5
Reputation points
commented
2026-05-30T07:43:16.88+00:00
Clary-N
15,745
Reputation points Microsoft External Staff
Moderator
2 answers
How do I pair Helen's AirPods Pro with my surface laptop
I cannot pair my apple ipods pro to my surface laptop. I can see everything in my entire house except my ipods pro
Surface | Surface Laptop | Sound and camera
272 questions
asked
2026-05-16T21:11:23.04+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 40%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHW%3C/text%3E%3C/svg%3E)
Helen Wells
0
Reputation points
answered
2026-05-17T01:00:31.4933333+00:00
S.Sengupta
32,031
Reputation points MVP
Volunteer Moderator
2 answers
One of the answers was accepted by the question author.
Uncover Camera
My camera was working in my laptop, suddenly it says my Camera is covered, but it is not. How do I Uncover the Camera? My laptop is Dell Pro 14.
Surface | Surface Laptop | Sound and camera
272 questions
asked
2026-05-07T21:04:28.38+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 66%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESF%3C/text%3E%3C/svg%3E)
Sangel, Felino (TX57)
20
Reputation points
answered
2026-05-07T21:07:52.4833333+00:00
Sangel, Felino (TX57)
20
Reputation points
1 answer
Comment débloquer ma caméra?
Ma caméra ne fonctionne pas. J'ai ce message: "votre caméra signale qu'elle est bloquée ou désactivée par un commutateur ou un bouton sur votre appareil. Débloquez-le ou activez le commutateur pour l'utiliser". Mais je ne vois pas de quel…
Surface | Surface Laptop | Sound and camera
272 questions
asked
2026-04-29T10:56:17.48+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 49%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECE%3C/text%3E%3C/svg%3E)
CHRISTINE ECHE
0
Reputation points
commented
2026-05-01T06:28:27.8166667+00:00
Clary-N
15,745
Reputation points Microsoft External Staff
Moderator
2 answers
sound system
i cannot connect my speaker to my laptop (it's with wire) i tried a different speaker but it's stil cannot
Surface | Surface Laptop | Sound and camera
272 questions
asked
2026-04-27T16:05:42.1733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 86%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Jayhar Solaiman
0
Reputation points
commented
2026-04-30T08:56:21.0766667+00:00
Clary-N
15,745
Reputation points Microsoft External Staff
Moderator
2 answers
Apple Music not playing thru earphones
I'm using Apple Music on Surface Laptop 4, Windows 10 22H2. The sound was playing when I connected with the Airpod Pro but not with the 3.5mm headphones. I tried to tbs but show no error.
Surface | Surface Laptop | Sound and camera
272 questions
asked
2026-04-18T13:27:58.0966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 57.99999999999999%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
Joy Dang
0
Reputation points
answered
2026-04-19T01:53:25.12+00:00
S.Sengupta
32,031
Reputation points MVP
Volunteer Moderator
2 answers
The camera on my laptop is not working it says that it's either blocked or there's a button on the keyboard to push to make the camera work again but I don't know how to do that so I need help getting my camera working
The camera on my laptop is not working it says that it's either blocked or there's a button on the keyboard to push to make the camera work again but I don't know how to do that so I need help getting my camera working
Surface | Surface Laptop | Sound and camera
272 questions
asked
2026-04-06T16:51:27.8966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 34%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERH%3C/text%3E%3C/svg%3E)
Rabiul Hossen
0
Reputation points
answered
2026-04-06T17:58:12.71+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 84%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Alexandr S
106K
Reputation points
Independent Advisor
3 answers
how to fix microphone issues
so i tried to record a video but the sound wasnt clear, there r those noises and i cant really hear my voice
Surface | Surface Laptop | Sound and camera
272 questions
asked
2026-03-26T06:28:02.9166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 77%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENA%3C/text%3E%3C/svg%3E)
nazwa anjay
0
Reputation points
commented
2026-03-31T04:28:08.7333333+00:00
S.Sengupta
32,031
Reputation points MVP
Volunteer Moderator