50 questions with Microsoft 365 and Office | Subscription, account, billing | For education | Android tags

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1 answer

Institucionalyejwjjske

Tengo mi cuenta institucional sena y no puedo iniciar sección en authetificator por qué me pide precisamente que confirme en el mismo, lo que pasó es que tuve que reiniciar de fabrica el dispositivo donde lo tenía

Microsoft 365 and Office | Subscription, account, billing | For education | Android
asked 2026-09-04T17:13:26.4866667+00:00
Luis Alejandro Castro Marín 0 Reputation points
edited an answer 2026-09-04T21:31:15.4533333+00:00
Jay1 Tran 615 Reputation points Independent Advisor
1 answer

No me aparece ningún código para entrar

Hola, no puedo entrar a mi cuenta de Microsoft con mi correo escolar ya que me pide que utilice el authenticator pero no me manda ningún código para entrar a Microsoft y hacer la autenticación

Microsoft 365 and Office | Subscription, account, billing | For education | Android
asked 2026-08-25T03:14:13.9866667+00:00
YUSLEYDI HERNANDEZ 0 Reputation points
edited an answer 2026-08-25T03:33:38.07+00:00
Dora-T 875 Reputation points Independent Advisor
1 answer

I get stuck in Authenticator code

I am a student and I am using a school account provided by my school to access my school email. Today, I suddenly could not sign in to my school email to check my new messages. It keeps asking me to verify my identity using Microsoft Authenticator, but I…

Microsoft 365 and Office | Subscription, account, billing | For education | Android
asked 2026-08-16T06:03:35.9566667+00:00
Evan Christ 0 Reputation points
answered 2026-08-16T06:09:48.5533333+00:00
Darren Bruce 1,400 Reputation points Independent Advisor
1 answer

Unable to Sign in to Outlook After Losing My Phone

I am a student at my school, and I recently lost my phone. I got a new phone, but I cannot use Microsoft Authenticator to complete MFA. When I try to sign in to my school Outlook account, it asks me to verify my identity using MFA, but I no longer have…

Microsoft 365 and Office | Subscription, account, billing | For education | Android
asked 2026-08-14T08:03:54.6566667+00:00
Kane Bloody 0 Reputation points
answered 2026-08-14T08:13:32.38+00:00
Jay1 Tran 615 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

authenticator app issue after changing to a new phone

I am a student and I recently changed to a new phone. I am now unable to sign in to my school account because Microsoft Authenticator is still linked to my old phone. When I try to sign in, it asks me to verify my identity using the Authenticator app,…

Microsoft 365 and Office | Subscription, account, billing | For education | Android
asked 2026-08-10T00:25:06.01+00:00
Smith Sam 20 Reputation points
commented 2026-08-10T02:59:55.95+00:00
Darren Bruce 1,400 Reputation points Independent Advisor
1 answer

Why can’t sign in to Azure

I changed my email alias due to spam attempts, which broke my edu account's MFA setup and completely locked me out of Azure. My Microsoft Authenticator app only provides an 8-digit code for my personal account, but my school portal requires a 6-digit…

Microsoft 365 and Office | Subscription, account, billing | For education | Android
asked 2026-08-09T00:01:38.8+00:00
Taylor Kame 0 Reputation points
commented 2026-08-09T00:35:49.47+00:00
Eugene Botes 0 Reputation points
1 answer

Authenticator problem

I got a new phone and was logged out of my school account. I can only use authenticator on my phone so when it gives me code or number i cant enter it as well. How can i get past this its pushing my registration back tremendously

Microsoft 365 and Office | Subscription, account, billing | For education | Android
asked 2026-07-18T19:47:23.8866667+00:00
Kida Whitton 5 Reputation points
edited the question 2026-07-19T00:50:19.3666667+00:00
Anonymous
1 answer

Add work account to ms learn

I want to add work account to ms learn but facing issue to login through edge and the switch between personal account and work account is happening whenever I add add another login method in settings of personal account

Microsoft 365 and Office | Subscription, account, billing | For education | Android
asked 2026-06-24T12:46:53.5833333+00:00
Faiza Mahek 0 Reputation points
commented 2026-06-26T14:03:12.35+00:00
Anonymous
1 answer

no puedo acceder a una cuenta vinculada al authenticator

tengo un problema con una de las cuentas que tenía vinculadas a la aplicación, compré un nuevo celular e hice la migración de todas mis cosas del viejo al nuevo, pero en cuestión de registros y otras cosas más persónales tenia que hacerlas manualmente,…

Microsoft 365 and Office | Subscription, account, billing | For education | Android
asked 2026-06-25T03:44:26.55+00:00
cristian patiño giron 0 Reputation points
edited an answer 2026-06-25T05:36:45.2666667+00:00
Anonymous
1 answer

How to fix problem with authenticator app

Good morning, I can't log in my univeristy account from any other device except from my computer because the authenticator app is not working: both the outlook and authenticator app require me a pin code to log in (but since it is the autenthicator app…

Microsoft 365 and Office | Subscription, account, billing | For education | Android
asked 2026-06-22T09:03:38.7366667+00:00
Ludovica Tattini 0 Reputation points
commented 2026-06-23T14:48:58.3033333+00:00
Michelle-N 20,735 Reputation points Microsoft External Staff Moderator
1 answer

Microsoft authenticator lost phone.

I lost my phone a year ago, containing all my sim card and backups. Although i logged in my micrsoft account this phone, I can't logged it in on my computer for my school meetings because the authenticator keeps popping up and i lost access. Is there any…

Microsoft 365 and Office | Subscription, account, billing | For education | Android
asked 2026-06-21T22:37:08.51+00:00
Ryan Pinpin 0 Reputation points
edited the question 2026-06-22T00:25:52.3966667+00:00
Anonymous
1 answer One of the answers was accepted by the question author.

Microsoft Authenticator not working

Microsoft Authenticator logged me out of the account linked ti my school portal so now i cant login to my school portal and when i try to relogin to the authenticator account it makes me authenticate it which i cant do.

Microsoft 365 and Office | Subscription, account, billing | For education | Android
asked 2026-06-20T18:48:52.29+00:00
Stefan Robinson 20 Reputation points
accepted 2026-06-21T00:25:10.1933333+00:00
Stefan Robinson 20 Reputation points
2 answers

Help, não estou conseguindo utilizar o autenticador

Olá, bom dia Preciso muito da sua ajuda O autenticador não está funcionando no aplicativo da minha faculdade.

Microsoft 365 and Office | Subscription, account, billing | For education | Android
asked 2026-06-20T16:52:23.8233333+00:00
Patrícia de Lima Monteiro 0 Reputation points
edited the question 2026-06-20T23:57:03.92+00:00
Anonymous
2 answers

Authenticator app

Hi! I am trying to use my Authenticator app to login to my school email, but it keeps telling me to put in a code and the code is not on the Authenticator app. And if I try to log on from the authenticator app it says to put the code in but I can’t get…

Microsoft 365 and Office | Subscription, account, billing | For education | Android
asked 2026-06-18T04:13:51.0666667+00:00
Cheyanne Klamm 0 Reputation points
edited an answer 2026-06-18T06:27:05.4066667+00:00
Anonymous
2 answers

How to fix MFA School Account

Whenever i try to add fingerprint to my school account it asks for mobile verification, when i try to do anything it has mobile verification. I deleted the app on my phone and now my phone also needs verification. im stuck outside.

Microsoft 365 and Office | Subscription, account, billing | For education | Android
asked 2026-06-17T23:54:33.6866667+00:00
Seb Yao 0 Reputation points
answered 2026-06-18T00:19:24.7866667+00:00
Anonymous
2 answers

Approve sign in request help

I have been logged out of my Authenticator app and when I try to log in, the code says it did not work for everything. On my computer I’m not allowed in, on my phone I’m not allowed in. I need to be able to get into my school portal. I am also never…

Microsoft 365 and Office | Subscription, account, billing | For education | Android
asked 2026-06-15T19:57:56.01+00:00
Desiree J. Modarelli 0 Reputation points
commented 2026-06-17T00:56:45.1533333+00:00
Anonymous
2 answers

Microsoft Authenticator issue

Hello Microsoft Support, I accidentally deleted the Microsoft Authenticator app from my phone and reinstalled it. Now I am unable to access my account (Valencia College) because the sign-in process is still asking for approval in the old Authenticator…

Microsoft 365 and Office | Subscription, account, billing | For education | Android
asked 2026-06-12T23:36:56.0466667+00:00
Issa Abu Jamil 0 Reputation points
commented 2026-06-15T01:48:50.2266667+00:00
Anonymous
1 answer

Verification codes

Why am I not receiving any codes on my microsoft verification app how do i fix this

Microsoft 365 and Office | Subscription, account, billing | For education | Android
asked 2026-06-11T11:28:15.6633333+00:00
Zurika De Wet 0 Reputation points
commented 2026-06-12T07:20:00.54+00:00
Jayden-P 26,275 Reputation points Microsoft External Staff Moderator
1 answer

verification code does not appear

Hello I am trying to log in to get a copy of an invoice. The verification code does not appear on my authenticator app, can you help me?

Microsoft 365 and Office | Subscription, account, billing | For education | Android
asked 2026-06-10T09:45:52.9366667+00:00
Pearse McGrath 0 Reputation points
commented 2026-06-11T13:45:52.58+00:00
Michelle-N 20,735 Reputation points Microsoft External Staff Moderator
2 answers

Microsoft Authenticator requires my old device to authenticate new email. My old device was destroyed, won't let me in. What do I do?

As said in title. Microsoft authenticator won't let me add my school email as it requires the authentication on my old device to authorize login. My old device was destroyed so I can't get in. Need help

Microsoft 365 and Office | Subscription, account, billing | For education | Android
asked 2026-06-10T01:00:49.25+00:00
James Dueker 0 Reputation points
commented 2026-06-11T00:36:22.1233333+00:00
Anonymous