1,771 questions with Microsoft 365 and Office | Word | For business | MacOS tags

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2 answers

Help with "Your account doesn't allow editing on a Mac"

I opened up Microsoft Word on my Mac and received the following message ""Your account [Email] doesn't allow editing on a Mac. To learn more, contact your admin about your Microsoft 365 plan." I checked my licenses and I have "The…

Microsoft 365 and Office | Word | For business | MacOS
asked 2026-09-02T02:41:20.1833333+00:00
Merrill Strachan 0 Reputation points
commented 2026-09-03T11:10:57.7733333+00:00
Hani-Ng 1,135 Reputation points Independent Advisor
2 answers

how to fix The save failed due to lack of memory or disk space. on mac

I keep getting "The save failed due to lack of memory or disk space." in word on a MacBook Pro. I have word updated, it fixes temporarily if I reboot the computer. I have deleted auto recover folder from word, I have deleted and reinstalled…

Microsoft 365 and Office | Word | For business | MacOS
asked 2026-07-17T00:00:56.87+00:00
Simon F 10 Reputation points
answered 2026-09-01T09:00:55.3533333+00:00
Warwick Terry 0 Reputation points
5 answers One of the answers was accepted by the question author.

After MS App Update, Copilot on MacOS Word enabled again and option to turn off is gone

I have disabled Copilot several times, but each time the Word app updates on Mac OS it turns back on. The prompts are intrusive but also using generative AI, even accidentally, is an ethical violation that can cost me my job. This last update the option…

Microsoft 365 and Office | Word | For business | MacOS
asked 2026-08-30T19:11:37.2566667+00:00
DFWSusie 40 Reputation points
commented 2026-08-30T20:52:51.39+00:00
DFWSusie 40 Reputation points
1 answer

how to fix 0x0 error

I have updated my Mac to Monterey 12.7.6, but I still cannot get my Word, Excel etc to activate. It still gives me 0x0 error.

Microsoft 365 and Office | Word | For business | MacOS
asked 2026-08-12T19:45:02.6466667+00:00
Dirk Taljaard 0 Reputation points
commented 2026-08-13T22:35:15.4533333+00:00
Chris-D 1,180 Reputation points Independent Advisor
2 answers

Couldn't Save Highlighted Changes Error (Word on the web)

I have been working for about five hours editing a manuscript in Microsoft Word 365 (web based) This is a job that would've been completed a good three hours ago were it not for the continuous error message: "Couldn't save highlighted changes. To…

Microsoft 365 and Office | Word | For business | MacOS
asked 2025-10-01T22:30:20.89+00:00
Lara Allen 0 Reputation points
commented 2026-08-12T16:58:11.3833333+00:00
Stefan Blom 351.3K Reputation points MVP Volunteer Moderator
1 answer

how to fix error 'Another account ...'

how can i fix the error 'Another account from your organisation is already signed in on this device'?

Microsoft 365 and Office | Word | For business | MacOS
asked 2026-08-11T12:40:55.5066667+00:00
Matt Hall 0 Reputation points
commented 2026-08-12T10:51:36.9+00:00
Jayden-P 2,680 Reputation points Independent Advisor
3 answers

Technical Bug Report: Critical Memory Leak in Word for Mac

Technical Bug Report: Critical Memory Leak in Word for Mac Environment Details: Hardware: MacBook Pro (M4 Chip) Physical Memory: 16GB RAM / 512GB SSD Operating System: macOS Tahoe 26.3 Application: Microsoft Word for Mac v16.106.1 (Build…

Microsoft 365 and Office | Word | For business | MacOS
asked 2026-02-21T09:01:16.17+00:00
John 10 Reputation points
answered 2026-08-11T06:31:44.0533333+00:00
Bob Kennedy 0 Reputation points
2 answers

Word Shuts Down

Hi, I have had two mac books, and each experienced word shutting down and work not saving. I work remotely and our company uses dropbox to upload local word files to share with our team and clients. The pattern I have seen is 1) word closes and is…

Microsoft 365 and Office | Word | For business | MacOS
asked 2026-08-05T16:32:12.1233333+00:00
Audrey Cant 0 Reputation points
edited a comment 2026-08-07T18:37:48.97+00:00
Jayden-P 2,680 Reputation points Independent Advisor
2 answers

IO paid Microsoft but cant access Office 365. How can I speak to a human?

Ive aged 10 years this morning trying to sort a simple problem which for all it compute power Microsoft cant answer. I need to speak to a human about accessing the Office 365 account I pad for. HOW CAN I SPEAK TO A HUMAN? All and any suggestions very…

Microsoft 365 and Office | Word | For business | MacOS
asked 2026-08-06T11:52:53.8833333+00:00
Peter 0 Reputation points
edited a comment 2026-08-07T08:33:47.12+00:00
Aetherin 1,705 Reputation points Independent Advisor
3 answers

Contact info phone number

is there a phone number i can call to talk to a person? I need to upgrade my 2 accounts to pro and consolidate them as well, 3 computers total. Thank. you

Microsoft 365 and Office | Word | For business | MacOS
asked 2026-01-14T20:11:37.64+00:00
Dylan Aschoff 0 Reputation points
commented 2026-08-06T11:01:28.9233333+00:00
CGVFG VH VMN HBGBHHJ 0 Reputation points
1 answer

MS forcing reactivation and wrongly deactivating previously FULLY PURCHASED and activated desktop versions for our law firm

Our law firm has fully purchased MS products (for BUSINESS, which costs more than a personal MS product). We have spent a good deal of funds on these licenses with one per each desktop and user. However, starting in mid 2026, some of these FULLY…

Microsoft 365 and Office | Word | For business | MacOS
asked 2026-08-03T15:56:45.81+00:00
Legal_Beagles 0 Reputation points
commented 2026-08-04T15:39:03.8366667+00:00
Charles Kenyon 170.7K Reputation points Volunteer Moderator
1 answer

Microsoft Office 2019 Perpetual License for Mac

I have Office 2019 with perpetual license, now I can no longer use it on my Mac. I received an e-mail from Microsoft that I can no longer edit using it. And the interface whenever I open Word says that my 2019 license is not supported. How can I…

Microsoft 365 and Office | Word | For business | MacOS
asked 2026-07-17T19:47:51.65+00:00
M 0 Reputation points
edited a comment 2026-08-02T21:37:30.26+00:00
W. Lee 40 Reputation points
1 answer

Unable to Edit Microsoft Word on Mac

Dear Microsoft 365 Support Team, I am experiencing an issue with Microsoft Word on my Mac. Previously, I was able to use and edit documents normally. However, Word suddenly displayed the following message: “Your account [[Moderator note: Personally…

Microsoft 365 and Office | Word | For business | MacOS
asked 2026-07-15T07:15:19.9366667+00:00
panupak churdchoo 0 Reputation points
edited an answer 2026-07-31T15:07:37.28+00:00
Nam-D 3,980 Reputation points Microsoft External Staff Moderator
3 answers One of the answers was accepted by the question author.

I can't edit my word doc.

I am unable to edit my word document. After clicking 'Review' and then 'Protect' , all 3 options within 'PROTECT' are greyed out so I don't know what to do to edit my document.

Microsoft 365 and Office | Word | For business | MacOS
asked 2026-03-02T16:11:29.6533333+00:00
WENDY 20 Reputation points
commented 2026-07-31T12:42:13.2733333+00:00
Donald Deeker 0 Reputation points
2 answers

Remove CoPilot from Office 365 for Mac.

I do not want to use CoPilot. It is now seemingly impossible to get rid of. The icon has appeared everywhere. It, is as a tool SO BAD, that even seeing it causes; Anxiety and more importantly Reputational Damage How do I remove it? Or do I need to…

Microsoft 365 and Office | Word | For business | MacOS
asked 2026-07-29T13:38:13.2266667+00:00
Mo Ahmed 0 Reputation points
commented 2026-07-30T20:30:46.9433333+00:00
Stefan Blom 351.3K Reputation points MVP Volunteer Moderator
1 answer

Office Home & Business 2021 (Perpetual License) cannot activate anymore on macOS Catalina – Error 0x0 after successful authentication

Hello, I would like to report what appears to be an activation service problem rather than a local installation issue. Environment • Product: Microsoft Office Home & Business 2021 for Mac (Perpetual License) • Microsoft account: License is…

Microsoft 365 and Office | Word | For business | MacOS
asked 2026-07-18T19:21:50.7566667+00:00
Christian Herbert Hildebrand 0 Reputation points
commented 2026-07-21T12:10:28.98+00:00
Kate Gerrish 5 Reputation points
5 answers One of the answers was accepted by the question author.

Error message 0X0

Have a current subscription to Microsoft Office 365. Got error message 0x0 yesterday morning, jumped through all the hoops was then told wait 24 hours and I still can't edit! Urgent! I need to be able to work!

Microsoft 365 and Office | Word | For business | MacOS
asked 2026-07-15T19:20:42.8933333+00:00
Barbara Stowe 20 Reputation points
commented 2026-07-18T03:40:16.7566667+00:00
sheri s 0 Reputation points
1 answer

Track Changes not holding when Word doc closed and reopened.

A version of a work document I in which I have turned on "Track Changes" keeps reopening without "Track Changes" turned on. I have never experienced this before. Why is the setting not holding? It also opens with "viewing"…

Microsoft 365 and Office | Word | For business | MacOS
asked 2026-07-14T17:31:08.2+00:00
SQH Edits 0 Reputation points
commented 2026-07-15T22:35:59.03+00:00
Hendrix-C 19,985 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Why can't I select my text to copy, paste, bold, etc?

Hello, For some reason Word on my Mac will no longer let me use my cursor to slide over text to highlight. It will only let me double click on a few words to highlight but when writing long papers that need to be formatted correctly, this is causing me a…

Microsoft 365 and Office | Word | For business | MacOS
asked 2026-07-11T07:53:38.7233333+00:00
Erin Nesmith 20 Reputation points
commented 2026-07-13T15:20:01.3766667+00:00
Bob Jones AKA CyberTaz MVP 437.7K Reputation points
2 answers

No longer can i highlight type in Word

When I try to highlight type in Word to change or delete, it no longer works

Microsoft 365 and Office | Word | For business | MacOS
asked 2026-07-08T14:06:01.8366667+00:00
Steve Dittmann 0 Reputation points
commented 2026-07-13T09:18:10.3466667+00:00
Killian N 3,900 Reputation points Independent Advisor