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3 answers

Unable to update Windows

i am unable to fix problem using windows update, while doloading update it goes to an error, insider update reached 90 and fails

Windows Insider program | Windows Insider preview | Install, activate, and Windows update
asked 2026-09-12T23:29:59.5033333+00:00
Dagmara Rodriguez 0 Reputation points
answered 2026-09-13T03:13:15.0666667+00:00
Pauli O 16,380 Reputation points Volunteer Moderator
0 answers

Urgent: Microsoft Defender Trial Signup Blocked – “Too Many Requests” Error

Hello Microsoft Community, I am trying to activate a Microsoft Defender trial, but I am unable to complete the signup process. During email verification, I receive the following error: “Too many requests, please wait and try again later.” I have…

Microsoft Security | Microsoft Defender | Other
asked 2026-09-13T03:13:09.19+00:00
Nishad P R 0 Reputation points
2 answers

windows 10 doesn't work

after i downloaded Windows 10 on my computer, it says that it is not activated. i did the troubleshooter and still is not activated. i had windows 8 on my computer and i did tried to upgraded can you please help!

Windows for home | Windows 10 | Windows update
asked 2026-09-13T02:53:30.4866667+00:00
fernelly llanos 0 Reputation points
edited an answer 2026-09-13T03:10:23.24+00:00
Pauli O 16,380 Reputation points Volunteer Moderator
1 answer One of the answers was accepted by the question author.

Can't email attachments out of Word or Excel

I need the status on case #7108738449. Can't email attachments out of Word or Excel. Google is my mail server.

Microsoft 365 and Office | Word | For home | Windows
asked 2026-09-13T00:56:05.2533333+00:00
Nancy Gerard 20 Reputation points
commented 2026-09-13T03:10:17.2333333+00:00
Nancy Gerard 20 Reputation points
1 answer

How to turn off my PC with no update

How can I shut down my PC without Windows forcing me to “Update and shut down”? Today I was able to send my warmest regards, telepathically, to the mothers of the Windows 11 developers who decided that forcing users to “Update and shut down” was a good…

Windows for home | Windows 11 | Sleep and Power on, off
asked 2026-09-13T02:17:47.79+00:00
IFDAVID 0 Reputation points
answered 2026-09-13T03:03:57.2933333+00:00
Paulo GM 72,145 Reputation points Independent Advisor
1 answer

Account creation has been blocked problem

Hello Microsoft Community, I am writing to seek assistance with a persistent issue when attempting to create a new Outlook account outlook.com. Every attempt ends abruptly with the following error message: Account creation has been blocked. We have…

Outlook | Web | Outlook.com | Email
asked 2026-08-17T09:31:01.3666667+00:00
QUY BUI 0 Reputation points
commented 2026-09-13T03:01:58.3133333+00:00
Adam Menard 0 Reputation points
1 answer

I am trying to login to my computer but it uses my discontinued email.

My computer login uses my discontinued Shaw webmail and I am unable to change to my email and password. How do I resolve this?

Windows for home | Windows 10 | Windows Hello, lock screen and sign-in
asked 2026-09-12T17:11:39.1966667+00:00
Joanne Webber 0 Reputation points
edited an answer 2026-09-13T02:55:34.5166667+00:00
Hendrix-V 18,925 Reputation points Microsoft External Staff Moderator
1 answer

How to provide certificate from a Entra ID app app registration

We are trying to impose SSO for Dell powerstore. The wizard is asking us to retrieve certificate from your identity provider(iDP), then import, or past. the certificate needs to be in PEM format. Please suggest the best practise to provide certificate…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-08-22T02:58:32.6+00:00
Priya Jayaraman 486 Reputation points
answered 2026-09-13T02:49:09.3933333+00:00
Priya Jayaraman 486 Reputation points
1 answer One of the answers was accepted by the question author.

Exchange online-Deleting a group and recreating a new group with same email address and outlook cache issues

Exchange online query-Deleting a group and recreating a new group with same email address. Will this scenario bring outlook lookup issue of the deleted group from the existing outlook cache? Cheers Priya

Exchange Online
Exchange Online

A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.

7,400 questions
asked 2026-09-05T16:33:27.6933333+00:00
Priya Jayaraman 486 Reputation points
accepted 2026-09-13T02:45:51.94+00:00
Priya Jayaraman 486 Reputation points
1 answer

Can't find webinar recording

Hello, I cannot seem to locate a webinar recording from earlier this week. I have searched all of the appropriate places, but it is nowhere to be found. I have the permissions to record and access recordings. How can I troubleshoot?

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Record meetings
asked 2026-09-12T00:45:58.47+00:00
Kaitlyn Walker-Tillett 0 Reputation points
commented 2026-09-13T02:44:30.8033333+00:00
Alina Le 5,000 Reputation points Independent Advisor
1 answer

How do I get my already active MS OFFICE 365 activation number?

How do I get my already active MS OFFICE 365 activation number?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-13T01:46:26.2333333+00:00
Nathaniel Shipp 0 Reputation points
answered 2026-09-13T02:41:26.2233333+00:00
paulr0511 48,455 Reputation points Independent Advisor
1 answer

File format or file extension not valid error when opening documents

i bought new computer and transferred my Microsoft office account to the new computer. I need to use excel, word, etc. for work and school. my account transferred but when i try to open documents in the new computer i get a transferred my Microsoft…

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-09-13T01:42:40.3766667+00:00
Macelop 0 Reputation points
answered 2026-09-13T02:40:12.2+00:00
Jhun Buala 5,705 Reputation points Independent Advisor
2 answers

Register my own domain with microsoft exchange

I have my own domain that was linked to Outlook for 15 years. It stopped working last year and I was told that I have to register my domain with Microsoft Exchange

Exchange Online
Exchange Online

A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.

7,400 questions
asked 2026-09-01T18:01:49.5733333+00:00
Robert Esguerra 0 Reputation points
edited a comment 2026-09-13T02:36:18.6033333+00:00
Alina Le 5,000 Reputation points Independent Advisor
1 answer

I need ARM64 26H2 build 26300.9278 ISO or VHDX for use as a DISM repair source.

Hello, I need ARM64 26H2 build 26300.9278 ISO or VHDX for use as a DISM repair source. tried everything and that is my only help but do not see it on website.

Windows Insider program | Windows Insider preview | Repair and recovery
asked 2026-09-13T02:12:18.7666667+00:00
Dagmara Rodriguez 0 Reputation points
commented 2026-09-13T02:33:46.7133333+00:00
Dagmara Rodriguez 0 Reputation points
1 answer

Personal subscription paid for a year, been taken away with technical problem.

Account and product State that this is about Microsoft 365 Personal and access to Word on a MacBook. Confirm the Microsoft account email you’re signed in with. Timeline of events Mention that you purchased Microsoft 365 Personal, paid up front, and…

Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
asked 2026-09-13T01:56:22.0766667+00:00
Andrew Prettejohn 0 Reputation points
commented 2026-09-13T02:29:29.0766667+00:00
Andrew Prettejohn 0 Reputation points
1 answer

I brought Office 2019 Mac, but I can't use it anymore, Help!

I brought Office 2019 Mac and registered in Office.com . But I can't use it anymore. It suddenly change my office 2019 to unauthorised condition. Then I go to office.com to install again. It forced me to upgrade to Office 365. How can I use my Office…

Microsoft 365 and Office | Other
asked 2026-09-12T17:11:34.6933333+00:00
Jeff Chung 0 Reputation points
edited an answer 2026-09-13T02:21:15.9733333+00:00
Norah-L 10,495 Reputation points Microsoft External Staff Moderator
2 answers

Minecraft launcher not installing I tried everything (at least I think) and windows updates keep giving me errors

My Minecraft literally won't install it doesn't matter If I try to install it from the Microsoft store or the web it keeps giving me errors. Also my windows update tab in settings, whenever I go to it always says "Something went wrong. Please try…

Windows for home | Windows 11 | Windows update
asked 2026-09-13T01:43:34.74+00:00
Zayn Mir 0 Reputation points
answered 2026-09-13T02:19:15.65+00:00
Ivan B 123.3K Reputation points Independent Advisor
0 answers

Identity deleted during GoDaddy tenant consolidation

I need Azure subscription and Microsoft Entra administrator-access recovery. GoDaddy deleted and recreated my Microsoft 365 account in another tenant. I cannot access the original tenant or select my subscription to open a support ticket. Please route me…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-09-13T02:08:03.6366667+00:00
Tahir Bashir 0 Reputation points
2 answers

old explorer without tabs option after windows 26H2 26300.9539 update (insider release preview)

after installing 26300.9539 updater from windows update in insider release preview of 26H2 my explorer became ugly and as far i know it is the old explorer with new UI not loading so i miss tabs option i did full reset of vivetools and other than…

Windows Insider program | Windows Insider preview | Desktop environment and Start menu
asked 2026-09-11T13:34:10.4433333+00:00
taha khalid 20 Reputation points
answered 2026-09-13T02:02:31.95+00:00
CrazyKats 19,415 Reputation points Volunteer Moderator
1 answer

Time synchronization failed. Please check network connectivity and retry.

I have been trying to synchronize my time clock. The last sync was on 9/2. I have moved from Arizona to Texas. Since that move, it will not connect to the network. The error I received is in the title. I have tried to reset through the command prompt…

Windows for home | Windows 11 | Settings
asked 2026-09-12T18:45:52.16+00:00
Eboni Bankhead 0 Reputation points
edited the question 2026-09-13T01:53:41.3133333+00:00
Hendrix-V 18,925 Reputation points Microsoft External Staff Moderator