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503 answers One of the answers was accepted by the question author.

Windows 7 wireless connection problem - No Wireless Connections Available

I have just changed from Vista Home to Windows 7 Professional on my laptop. The laptop will access the internet with a wired connection only. It now indicates there are no wireless networks to join even though my is one of 50 in the area. I asked…

Windows for home | Previous Windows versions | Internet and connectivity
asked 2009-10-29T01:02:56+00:00
Anonymous
502 answers One of the answers was accepted by the question author.

Surface Pro 7 shutting down randomly

If the device stays idle for a minute it directly shuts down. I have checked all the sleep and power settings and that's not an issue. I see this was an issue in previous versions too. **Any fix?**There are some answers to this which might have worked…

Surface | Surface Pro | Display and screen
asked 2019-12-20T02:39:27+00:00
Anonymous
501 answers

Poor font rendering in Windows 8 (blurry text)

Apparently there is a huge problem with **** font rendering in Windows 8. Text appears very blurry. Programs affected by the new rendering are: Internet Explorer 10, the modern interface (start screen), Office 2013 and other 3rd party applications that…

Windows for home | Previous Windows versions | Performance and system failures
asked 2013-02-24T00:17:00+00:00
Anonymous
500 answers One of the answers was accepted by the question author.

Inaccessible Boot Device error in Windows 10

I manage multiple computers running Windows 10 Pro 64-bit with the latest Current Branch and recently had multiple computers randomly startup with this BSOD: Inaccessible Boot Device. I have tried…

Windows for home | Windows 10 | Performance and system failures
asked 2018-01-09T16:46:16+00:00
Anonymous
498 answers

Install Office 2016 OEM without Live account

I manage IT services for several small businesses and periodically need to purchase new computers with Office. I just purchased a new Dell laptop with the OEM version of Office 2016 Home & Business. It will not let me activate it without adding it to…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2015-10-07T18:12:57+00:00
Anonymous
496 answers

Windows update (KB5034441) Error (0x80070643)

When I tried to install the windows update "2024-01 Security Update for Windows 10 Version 22H2 for x64-based Systems (KB5034441)" I received the error code (0x80070643). I have already tried, restarting my computer, waiting a bit before…

Windows for home | Windows 10 | Windows update
asked 2024-01-23T05:38:57+00:00
Anonymous
491 answers One of the answers was accepted by the question author.

GPU not detected in Surface Book 2

Hello MS support, I bought surface book 2, 256 GB, NVIDIA GeForce 1050, 2GB model  in November, 2017 and it worked pretty well until recently. I don't know why it stopped detecting the GPU. It's not showing up in the display adapters. I tried detaching…

Surface | Surface Book | Install and update
asked 2018-01-26T04:42:59+00:00
Anonymous
486 answers One of the answers was accepted by the question author.

Surface Book 2 GPU Driver disappears randomly after May 2019 update

Hi, just recently installed the Windows 10 May update on my Surface Book 2. Now the GPU disappears randomly while in use. The only solution is to reboot the Surface Book 2, or go into the device manager and initiate a scan for the GPU to come back…

Surface | Surface Book | Display and screen
asked 2019-05-26T20:23:51+00:00
Anonymous
483 answers

Fixing 100% disk usage in Windows 10 with Chrome and Skype running

How to fix 100% disk usage in Windows 10 This is caused by a common combination of Skype as well Google Chrome. Similar issue with other programs could also cause 100% disk usage. To fix this do the following: Google Chrome: In Google Chrome, go to…

Windows for home | Windows 10 | Devices and drivers
asked 2015-08-16T12:25:27+00:00
Anonymous
476 answers

After installation of KB4056892 boot failure, after roll-back error 0x800f0845

Hi, I have older AMD Athlon 64 X2 6000+, Asus MB, after installation of KB4056892 the system doesn't boot, it only shows the Windows logo without animation and nothing more. After several failed boots it do roll-back then it shows error 0x800f0845.…

Windows for home | Windows 10 | Windows update
asked 2018-01-04T22:13:27+00:00
Anonymous
473 answers

Windows 7 Update Problems? Read this first.

There are now two discussions for Windows Update problems. This original one which still works fine and a new Advanced Users Discussion. The Advanced Users Discussion may be more appealing to users that are comfortable maneuvering around some more…

Windows for home | Previous Windows versions | Windows update
asked 2016-07-29T13:38:24+00:00
Anonymous
470 answers One of the answers was accepted by the question author.

Windows Update cannot currently check for updates because the service is not running

Hello, i cant seem to do any windows updates, whenever i go to the page and click "check for updates" i get the message "windows update cannot currently check for updates because the service is not running. you may need to restart you…

Windows for home | Other | Windows update
asked 2012-10-01T00:49:18+00:00
Anonymous
469 answers

Photos app freezes upon import / photo importing problems

Hello, I was trying to import photos from my iPhone via charging cable and upon import the photo app freezes. I reset my phone and tried again and it worked for the first import but another problem is that I can only upload 3-4 videos at a time before…

Windows for home | Windows 10 | Connect Phone and PC
asked 2019-09-12T23:08:28+00:00
Anonymous
468 answers One of the answers was accepted by the question author.

Need to open .xls files with Excel 2016/Win10, default is now Adobe

Please check out Office<br> documents don't open in the correct application <br>for the latest information on this topic. Just installed Win10 and upgraded to Excel 2016. Find I can't open .xls files as default app to open them is now…

Microsoft 365 and Office | Excel | For home | Windows
asked 2015-10-06T15:57:22+00:00
Anonymous
463 answers One of the answers was accepted by the question author.

I can't log in to my hotmail.com or Outlook email account

Hi,I can't log in to my hotmail.com email account and I am getting this error as depicted in picture below. I also tried from Android and iPhone outlook apps, but it is not opening from there too. Can someone help me? UTC Date:…

Outlook | Windows | New Outlook for Windows | For business
asked 2025-07-10T06:53:18+00:00
Anonymous
458 answers One of the answers was accepted by the question author.

Windows 10 suddenly deactivated

Hi, There is an ongoing issue about Windows 10 suddenly shown as deactivated. The affected users need not to do anything as it is a known issue. Here is what was told by Microsoft Chat support: Microsoft has just released an Emerging issue announcement…

Windows for home | Windows 10 | Licensing and activation
asked 2018-11-08T11:09:46+00:00
Sumit 44,226 Reputation points Volunteer Moderator
458 answers One of the answers was accepted by the question author.

Windows 8 mouse pointer disappeared

Hello... I am using a 1 month old Toshiba laptop, running Windows 8 (upgraded from Windows 7, which was installed when purchased) Until now, everything was working fine, but today, the mouse pointer just froze while browsing the internet. I restarted the…

Windows for home | Previous Windows versions | Devices and drivers
asked 2012-12-13T21:57:37+00:00
Anonymous
448 answers One of the answers was accepted by the question author.

Something happened and your PIN isn't available. Click to set up your PIN again.

* * Locked * * I have a new PC with W10. I decided to use the PIN code, but now I get the message "Something happened and your PIN isn't available. Click to set up your PIN again." When I click 'Set up my PIN' nothing, the same message…

Windows for home | Windows 10 | Windows Hello, lock screen and sign-in
asked 2020-07-12T23:16:34+00:00
Anonymous
442 answers One of the answers was accepted by the question author.

Error 805a0193 on WP8.1 devices when downloading/updating apps from the Store - NOW RESOLVED

I recently bought a Nokia Lumina 640 because i want to get some windows phone games for achievents. The first thing i try and download gives me this error. I have searched and searched and i cant find a definitive answer on what the issue is and how to…

Windows for home | Other | Devices and drivers
asked 2018-12-07T12:38:51+00:00
Anonymous
438 answers One of the answers was accepted by the question author.

Can't type in search bar Windows 10

After I updated to Windows 10 the search box on the taskbar was working. A few days later I discovered that I couldn't search anything from this box. If you have fixed this or know how to fix please share your knowledge as I rely on the search…

Windows for home | Windows 10 | Cortana and search
asked 2015-10-13T04:21:24+00:00
Anonymous