42,870 questions
41 answers
One of the answers was accepted by the question author.
I can't sign into my Minecraft: Windows 10 (Microsoft) Account
Hello Microsoft team, I will explain the problem as much as I can. So I downloaded both types of Minecraft (Minecraft Java and Windows 10) and my java edition works smoothly, it's my Windows 10 Minecraft that is not letting me sign in for some reason. I…
Windows for home | Windows 10 | Performance and system failures
asked
2020-05-18T07:27:30+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
asked
2025-07-08T15:59:45.4933333+00:00
Anonymous
41 answers
One of the answers was accepted by the question author.
How do I get BitLocker recovery key with my Key ID
<Locked> Good afternoon, My laptop Dell Inspiron suddenly crushed - after restarting it reads that the harddrive is not installed. It is asking for BitLocker Recovery key and below it provides 8 digits of Key ID. I never heard of BitLocker and I…
Windows for home | Windows 10 | Security and privacy
17,583 questions
asked
2020-04-29T09:23:43+00:00
Anonymous
asked
2025-07-08T15:58:56.2633333+00:00
Anonymous
41 answers
Can you please change notifications and autohide taskbar behavior?
https://answers.microsoft.com/en-us/windows/forum/all/stop-taskbar-from-not-autohiding-when-receiving/0096e543-d7db-46ce-8792-2cf9782c7212 Ran across this locked thread about this. Basically you have to either nerf any application that notifies you or…
Windows for home | Windows 10 | Settings
21,821 questions
asked
2020-04-23T13:44:51+00:00
Anonymous
asked
2025-07-08T15:58:56.2633333+00:00
Anonymous
41 answers
One of the answers was accepted by the question author.
My Library is empty in Windows Store
I noticed yesterday when checking for updates on Windows Store for my installed apps that My Library is empty. The Store shows my installed apps and games, but my All Owned and Ready To Install is empty. This is a fresh up to date install of Windows 10…
Windows for home | Windows 10 | Microsoft Store
6,606 questions
asked
2020-03-06T16:29:12+00:00
Anonymous
asked
2025-07-08T15:58:02.91+00:00
Anonymous
41 answers
One of the answers was accepted by the question author.
How to cancel Minecraft Realms
Could someone please help me. I feel like I am going around in circles. I signed up for the free one month trial of MINECRAFT REALMS PLUS but do not know how to cancel it before I have to start paying for it. I don't need it. It's not what I thought it…
Windows for home | Windows 10 | Gaming
10,459 questions
asked
2020-03-11T04:21:32+00:00
Anonymous
asked
2025-07-08T15:58:02.91+00:00
Anonymous
41 answers
One of the answers was accepted by the question author.
1809 update to 1909/2004 failed，error code: 0x80004005 - 0x60016
OS version: Windows10 Home 1809 I used Windows update, MediaCreationTool1909, ISO file and USB install for updating to 1909 but all failed. Then I switched to Insider Preview and tried to update to 2004 but still…
Windows for home | Windows 10 | Install and upgrade
15,828 questions
asked
2020-03-07T07:38:44+00:00
Anonymous
asked
2025-07-08T15:58:02.91+00:00
Anonymous
41 answers
IRQL_NOT_LESS_OR_EQUAL - appears to be related to ntkrnlmp.exe
Greetings, I would be most grateful if someone would be able to help me determine the source of my system instability. First, some context: I've had BSODs on a particular machine for some time now. I'm not sure exactly when/how they began, but they've…
Windows for home | Windows 10 | Performance and system failures
42,870 questions
asked
2020-03-24T03:24:57+00:00
Anonymous
asked
2025-07-08T15:58:02.91+00:00
Anonymous
41 answers
Win 7 preinstalled with download rights: still Free upgrade to Win 10?
Hi, I bought a laptop a few years ago with: Window® 7 Professional 64 preinstalled through downgrade rights in Windows 8.1 Pro 64-bit or Windows 10 Pro 64 Can I still upgrade to win 10 for Free? Thanks.
Windows for home | Windows 10 | Licensing and activation
6,823 questions
asked
2019-11-05T23:53:06+00:00
Anonymous
asked
2025-07-08T14:49:48.9733333+00:00
Anonymous
41 answers
One of the answers was accepted by the question author.
Update to Windows 10 version 1903 stuck at 48%
Hi I have a customer's Acer Aspire E1-572G laptop that crashed overnight doing the 1903 update. So I took it back to try to do it for her since she needs the laptop for work. This is a standalone Workgroup laptop and not connected to a domain. I have…
Windows for home | Windows 10 | Windows update
23,846 questions
asked
2019-06-16T06:25:44+00:00
Anonymous
asked
2025-07-08T14:48:02.1+00:00
Anonymous
41 answers
Constant BSOD Issues
I have a custom built PC and since Day 1 I have had issues with BSOD's. Usually this happens while playing a game, but has happened just sitting idle. I am not a PC technical guy but I need some help to fix this issue. I never get a specific fault in …
Windows for home | Windows 10 | Performance and system failures
42,870 questions
asked
2019-07-31T23:05:50+00:00
Anonymous
asked
2025-07-08T14:48:02.1+00:00
Anonymous
41 answers
Windows 10 Acer Swift 3 Nvidia MX150 BSOD Since 1809 upgrade. Still occurring in 1903 upgrade
Below is a description of the problem ++++++++++++++++++++++++++++++++++++++++++++++++++ Unfortunately, I have not had a response from someone who can escalate this issue with Microsoft. Long story short, I have had the above laptop since August 2018…
Windows for home | Windows 10 | Performance and system failures
42,870 questions
asked
2019-07-18T16:13:51+00:00
Anonymous
asked
2025-07-08T14:48:02.1+00:00
Anonymous
41 answers
Microsoft Refund Scam
Received numerous phone calls from the following phone number 1-844-386-8965 stating that because Microsoft was no longer going to provide technical support, that I was entitled to a refund. Today, I decided to call this pestering caller. When I asked …
Windows for home | Previous Windows versions | Security and privacy
asked
2019-02-01T23:00:33+00:00
Anonymous
asked
2025-07-08T14:39:09.3366667+00:00
Anonymous
41 answers
One of the answers was accepted by the question author.
Minecraft on Nintendo Switch: Cannot add friends because of how your Microsoft account is set up
It says I cannot add friends because the way the microsoft account is set up. (a) why is this relevant (b) what do I do, help! *Modified title for accuracy* *Original title: Minecraft on Nintendo Switch*
Windows for home | Windows 10 | Family and online safety
1,638 questions
asked
2019-05-05T15:04:06+00:00
Anonymous
asked
2025-07-08T14:39:09.3366667+00:00
Anonymous
41 answers
Blue Screen of Death Windows 10
Hi, I have gotten Blue screen many times since i just got my new pc 1 month ago. Most of the times its when i play the Steam Game Civilization 6. It will crash at random times during the game. So i stopped playing since im sick of my com crashing. Most…
Windows for home | Windows 10 | Performance and system failures
42,870 questions
asked
2018-11-09T11:24:12+00:00
Anonymous
asked
2025-07-08T14:35:44.49+00:00
Anonymous
41 answers
Windows 10 - Freezing on startup after 5-10 minutes
basically I just moved to a new house and came into another issue with my computer. Before, the original issue was that my computer would freeze if I go idle from the keyboard and mouse after 8-10+ minutes. Weird thing about it is that it never happened …
Windows for home | Windows 10 | Performance and system failures
42,870 questions
asked
2018-04-15T19:40:28+00:00
Anonymous
asked
2025-07-07T19:50:32.19+00:00
Anonymous
41 answers
One of the answers was accepted by the question author.
260ci WIA Driver USB problem
What is this? Under device manager, Imaging Devices, shows orange exclamation mark; tried to update but here is information under Properties: This device cannot start. (Code 10) The specified request is not a valid operation for the target…
Windows for home | Windows 10 | Devices and drivers
39,769 questions
asked
2018-04-18T16:58:51+00:00
Anonymous
asked
2025-07-07T19:50:32.19+00:00
Anonymous
41 answers
how to set up alexa app on windows 7
how do I set up an app for amazon alexa ? as the grandkids are going ape help me please
Windows for home | Previous Windows versions | Apps
16,395 questions
asked
2018-01-13T19:17:38+00:00
Anonymous
asked
2025-07-07T19:49:23.3833333+00:00
Anonymous
41 answers
One of the answers was accepted by the question author.
Pen behavior in Windows 10 Fall Creators Update
Ever since installing the Fall Creators Update, using a pen on a tablet or laptop screen doesn’t behave as it did before. Instead of selecting text or files, the pen now scrolls.
Windows for home | Windows 10 | Windows ink and touch
590 questions
asked
2018-01-10T12:59:32+00:00
Anonymous
asked
2025-07-07T19:49:23.3833333+00:00
Anonymous
41 answers
Display Driver has suddenly defaulted to Microsoft Basic Graphics Driver
Hi All My 7 year old Dell XPS Studio laptop, which has been running Win 10 nicely for the last couple of years, has now changed my ATi Radeon HD 3560 driver to the Microsoft Basic Graphics Driver, presumably after a Win update. Consequently, my screen…
Windows for home | Windows 10 | Devices and drivers
39,769 questions
asked
2017-11-26T08:52:52+00:00
Anonymous
asked
2025-07-07T19:49:23.3833333+00:00
Anonymous
41 answers
Windows rollback loop
After a windows 10 update, my ASUS X55U laptop remained in a rollback loop. I have tried Bob Omb's suggestion in the Jan 16, 2018 thread by Martin Bar ie. run chkdsk c:/r/x (no bad clusters, usn journal verification) and sfc/scannow (Windows Resource …
Windows for home | Windows 10 | Windows update
23,846 questions
asked
2018-03-20T18:32:10+00:00
Anonymous
asked
2025-07-07T19:49:23.3833333+00:00
Anonymous