14,629 questions

Sort by: Updated
1 answer

Try another verification method That verification method isn't working right now. Please try another method.

I dont have any other way to verify its my account but i have it logged in on my phone so if you can just send a password rest email to the email account im trying to recover then i will be able to change the password and sign into my xbox account,…

Microsoft Security | Microsoft Authenticator
asked 2026-04-07T18:34:18.8266667+00:00
beefstew128 felix 0 Reputation points
answered 2026-04-07T18:34:41.04+00:00

AI answer

1 answer

Request for refund

I cancelled my exam 6 days prior to the exam date, will I get a refund and long does it take

Community Center | Not monitored
asked 2026-04-07T18:09:33.2566667+00:00
Rana Alamri 0 Reputation points
edited the question 2026-04-07T18:25:28.63+00:00
Gérard Oomens 131.8K Reputation points Volunteer Moderator
1 answer

APIM Developer Portal "Try It" console shows empty request body intermittently

We are experiencing an intermittent issue with the Azure API Management managed developer portal where the "Try It" console sometimes fails to preload the request body with example data. The body appears completely empty on some page loads,…

Azure API Management
Azure API Management

An Azure service that provides a hybrid, multi-cloud management platform for APIs.

2,840 questions
asked 2026-03-10T17:00:05.5566667+00:00
Andrés Camilo Chávez 0 Reputation points
edited a comment 2026-04-07T18:13:11.7066667+00:00
Praveen Kumar Gudipudi 2,295 Reputation points Microsoft External Staff Moderator
1 answer

Successful Azure Backup of physical server email notification using Azure Logic App

Hi, I would like to get email notification for successful Azure Backup of physical server using Azure Logic App with server name displayed in email subject/body. I have an alert rule defined on AzureBackupLAW scope (Log Analytics Workspace) with the…

Azure Logic Apps
Azure Logic Apps

An Azure service that automates the access and use of data across clouds without writing code.

3,840 questions
asked 2026-03-27T13:57:02.82+00:00
Bojan Zivkovic 651 Reputation points
commented 2026-04-07T18:11:47.7666667+00:00
Praveen Kumar Gudipudi 2,295 Reputation points Microsoft External Staff Moderator
1 answer

APIM named value stuck in "InProgress" provisioning state — all management plane operations blocked

APIM named value stuck in "InProgress" provisioning state — all management plane operations blocked Description A named value (maintenance-mode) on our API Management instance is stuck in InProgress provisioning state. This is blocking all…

Azure API Management
Azure API Management

An Azure service that provides a hybrid, multi-cloud management platform for APIs.

2,840 questions
asked 2026-02-28T23:24:58.39+00:00
Brandon Berisford 0 Reputation points
commented 2026-04-07T18:03:06.9566667+00:00
Praveen Kumar Gudipudi 2,295 Reputation points Microsoft External Staff Moderator
1 answer

Endless loop of Authenticator app asking for a code from itself

When trying to add a Microsoft account to my Authenticator app it asks me for a code from my Authenticator app which I can’t get because I haven’t yet created the account that it is asking the code for. How does that make any sense?! It enters an endless…

Microsoft Security | Microsoft Authenticator
asked 2026-04-07T17:48:38.2+00:00
Matthew Kiel 5 Reputation points
edited the question 2026-04-07T17:49:15.36+00:00
Matthew Kiel 5 Reputation points
1 answer

I need to live chat with someone who can help me with 365 family

I need to chat with someone about the 365 family microsoft.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-04-07T17:33:23.3333333+00:00
sharon rychetsky 0 Reputation points
answered 2026-04-07T17:33:35.95+00:00

AI answer

1 answer

Being asked every time I sign in if it was me.

Every time I sign in, I am asked if it is me. It is very annoying. It must be a security thing but how do I get security without the annoying prompt?

Microsoft Security | Microsoft Authenticator
asked 2026-04-07T16:34:49.1133333+00:00
CAROLCLEM-5543 0 Reputation points
answered 2026-04-07T16:35:03.98+00:00

AI answer

1 answer

I am trying to purchase Minecraft for my son, but it is not working

Multiple times I have tried to purchase Minecraft for my son, but I keep getting the error "Working on it, it looks like it's been approved, it should be added in a bit". It has been almost three days, and I have tried multiple times to no…

Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
asked 2026-03-02T20:39:50.78+00:00
Kevin Hsu 0 Reputation points
commented 2026-04-07T16:15:34.32+00:00
Jacklin Kolwyck 0 Reputation points
1 answer

Want to change my legal name in Microsoft learn page

Want to change my legal name in Microsoft learn page as it is different from the name I'm having in my Personal Identification Card . Due to this discrepancy I can't able to appear for azure certification. Kindly help in fixing this ASAP.

Community Center | Not monitored
asked 2026-04-07T14:52:47.7233333+00:00
Jeya Sherlyne Peter 0 Reputation points
edited the question 2026-04-07T15:03:57.0433333+00:00
JuliaMarvin 22,815 Reputation points Volunteer Moderator
1 answer

A client needs to enter to his CustomerSource Business Center to review his Dynamics GP information.

Hi Partners, A client needs to enter to his CustomerSource Business Center to review his Dynamics GP information. From my PartnerSource Business Center Account is it possible to configure access for my client? Regards,

Microsoft Partner Center | Other
asked 2026-04-07T14:59:47.75+00:00
Carlos Teran 0 Reputation points
answered 2026-04-07T14:59:57.75+00:00

AI answer

1 answer

Why is the Microsoft ecosystem so SH*T — broken products, overlapping names, unusable docs, and no real support?

I've been working with Microsoft products and services for years, and I'm genuinely struggling to understand how to get anything done efficiently. I want to raise these frustrations clearly and ask whether there are community-recommended ways to deal…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-04-01T02:31:19.4266667+00:00
Romeo Bellon 0 Reputation points
commented 2026-04-07T14:41:36.5333333+00:00
Shubham Sharma 17,930 Reputation points Microsoft External Staff Moderator
1 answer

Initial Authenticator Registration Fails

We have a tenant that has recently (past 3 months maybe) run into an issue where they cannot register an account with Authenticator via the Sign-In method without actually having Authenticator already configured. The registration process times-out…

Microsoft Security | Microsoft Authenticator
asked 2026-04-07T14:11:48.9033333+00:00
tkmcsupport 0 Reputation points
edited the question 2026-04-07T14:16:53.9+00:00
tkmcsupport 0 Reputation points
1 answer

Azure portal Sign-in failed

Error message: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies, see https://aka.ms/TenantLifecycle Trace ID: 65d6f80d-9648-4eff-b9b9-697ae9e26f00 Correlation ID:…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-04-07T14:00:48.58+00:00
Abdul Basit 0 Reputation points
edited a comment 2026-04-07T14:16:26.82+00:00
Thanmayi Godithi 11,905 Reputation points Microsoft External Staff Moderator
1 answer

Microsoft SMS Verification -That verification method isn't working right now. Please try another method.

On an MS account that has both a Windows laptop and an M365 subscription tied to it I am unable to log in following what I suspect is an account hack. When asking for a password reset I'm offered the option to recieve a 6 digit code via my gmail email…

Microsoft Security | Microsoft Authenticator
asked 2026-04-05T12:29:02.0733333+00:00
Steve E_UK 5 Reputation points
commented 2026-04-07T14:12:47.9666667+00:00
Tim Karlsson 0 Reputation points
1 answer

Unable to book or schedule exam

I'm unable to schedule an exam. when i click on the link, it takes me to my profile and nothing happens

Community Center | Not monitored
asked 2026-04-07T13:44:08.8166667+00:00
Sibongile Dladla 0 Reputation points
edited the question 2026-04-07T13:59:53.9866667+00:00
simo-k 94,975 Reputation points Volunteer Moderator
1 answer

Problem with Graph API beta and V2

Hi, As you know Microsoft Graph API is migrating https://learn.microsoft.com/fi-fi/graph/api/resources/alert?view=graph-rest-beta Looking at the documentation of Microsoft Graph Security we know that for legacy alerts the request should be: GET…

Microsoft Security | Microsoft Graph
asked 2026-04-07T13:51:39.51+00:00
Gonçalo Barbosa 0 Reputation points
answered 2026-04-07T13:51:58.9266667+00:00

AI answer

1 answer

Recovery Account

I lost my phone and cant get access to my email, i want to recovery that mail but i dont have backup addres and phone number... Can i proof my personality with id card or passport?

Microsoft Security | Microsoft Authenticator
asked 2026-04-07T13:41:48.0933333+00:00
Pera Gagic 20 Reputation points
answered 2026-04-07T13:42:01.2766667+00:00

AI answer

1 answer

How to fix Authenticator

I got a new phone and IPad over the weekend. I am trying to log into my accounts and I have to have a Microsoft authentication code, but I don’t have access to Microsoft authentication. It’s just going in a cycle. I go to log into a website to help me…

Microsoft Security | Microsoft Authenticator
asked 2026-04-07T13:27:22.44+00:00
Rhodes, Cailyn 0 Reputation points
answered 2026-04-07T13:27:46.2033333+00:00

AI answer

1 answer

Authenticator not working on new phone

Bought a new Samsung, copied data over. Authenticator not working. Deleted the app and reinstalled it before seeing not to do so. Old phone not available.

Microsoft Security | Microsoft Authenticator
asked 2026-04-07T12:24:43.3833333+00:00
Roger Simmonds 0 Reputation points
answered 2026-04-07T12:25:02.69+00:00

AI answer