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Copilot disabled my account for 1 hour due to 'policy violations' - Why?

I'm a teacher and using Copilot to convert a Teaching Plan into a Program. It worked two weeks ago but each day I show up I have to instruct copilot again and it is getting worse. Today it told me it can't proceed with the conversation and when I asked…

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-01-10T12:47:00.4833333+00:00
Pal Fekete 0 Reputation points
commented 2026-04-17T14:54:16.84+00:00
Vineca Gray 0 Reputation points
1 answer

Unable to join Microsoft 365 Family Group

Hi Please help. My brother has invited me to the Microsoft family group but I am unable to join and enjoy the benefits because my profile keeps saying that I have a Microsoft 365 family subscription that expired. There doesnt seem to be an option to…

Microsoft 365 and Office | Microsoft Family Safety | For home | Other
Microsoft 365 and Office | Microsoft Family Safety | For home | Other

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

302 questions
asked 2026-04-17T14:41:58.7766667+00:00
Modiehi Nkopane 5 Reputation points
answered 2026-04-17T14:42:26.99+00:00

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1 answer

Olk.exe - Point d'entrée introuvable

Bonjour, Une fenêtre est apparu sur mon écran et ne disparait pas "Olk.exe - Point d'entrée introuvable Le point d'entrée de procédure TryCreatePackageDependency est introuvable dans la bibliothèque de liens dynamiques...." Merci d'avance de…

Microsoft 365 and Office | Microsoft 365 Defender | For home | Windows
asked 2026-04-17T14:00:53.75+00:00
Anne Stephanie Froger 0 Reputation points
commented 2026-04-17T14:39:01.6733333+00:00
GhosT 0 Reputation points
1 answer

No longer access to my Hotmail.

Hi all, Since two weeks I'm no longer able to read my emails on hotmail.com According to the message, my mailbox is blocked, but I don't know why. Is there any support team who can solve this issue or someone to contact online ? Thanks for replying…

Outlook | Web | Outlook.com | Email
asked 2026-04-17T13:55:51.95+00:00
Cedric Colpaert 0 Reputation points
commented 2026-04-17T14:33:03.0333333+00:00
John Jefferson Doyon 87,745 Reputation points Independent Advisor
1 answer

How to re-register my device onto the Core Directory that was mistakenly unregistered

On April 15, I mistakenly unregistered my device from my Azure environment. How can I re-register my device since I am unable to log in

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-04-17T13:56:18.4533333+00:00
Roye Mbarah 0 Reputation points
commented 2026-04-17T14:10:51.1833333+00:00
VEMULA SRISAI 13,980 Reputation points Microsoft External Staff Moderator
1 answer

Problemas para eliminar cuenta

Quiero eliminar una cuenta antigua de hotmail, la cual en el pasado he usado en azure, y al parecer segun conversaciones via chat con soporte dicen que tengo un tenant abierto y no pueden eliminarlo ni yo tampoco, el error en azure es el siguiente …

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-04-16T15:54:13.7033333+00:00
M.C 0 Reputation points
commented 2026-04-17T13:59:20.9766667+00:00
VEMULA SRISAI 13,980 Reputation points Microsoft External Staff Moderator
1 answer

Ctrl+Tab doesn't work on Edge as Assigned Access with public browsing mode

When using Edge as a Kiosk via Assigned Access with --edge-kiosk-type=public-browsing, the Ctrl+Tab shortcut doesn't work to cycle throught open tabs. Not sure if this is a bug, expected behavior, or some setting that is missing. Note that Ctrl+PgDn and…

Microsoft Edge | Tabs, address bar, and search | Windows 11
asked 2026-04-17T13:38:33.0633333+00:00
Luiz Borges 0 Reputation points
edited the question 2026-04-17T13:40:29.4266667+00:00
Luiz Borges 0 Reputation points
1 answer

Purview - Importing terms with custom attributes of type Integer Classic Glossary

When we import terms into the Enterprise Glossary (classic types) with metadata defined as integers, and that metadata in the CSV is empty, Purview adds that metadata with zeros, and I need it to leave it blank.

Microsoft Security | Microsoft Purview
asked 2026-03-17T15:54:57.4+00:00
Ana Martínez 0 Reputation points
commented 2026-04-17T13:32:38.7866667+00:00
Pauline Mbabu 1,840 Reputation points Microsoft Employee
1 answer

False Positive Dispute – Domain Owner Request for Review – scnv.io

Dear Microsoft Defender SmartScreen Team, I am writing on behalf of Scanova, the owner and operator of the domain scnv.io, to formally dispute its classification as a malicious website by Microsoft Defender SmartScreen. We have recently been informed by…

Microsoft Security | Microsoft Defender | Microsoft Defender for Office 365
asked 2026-04-17T13:13:07.32+00:00
Amit Bisht 0 Reputation points
answered 2026-04-17T13:13:30.99+00:00

AI answer

1 answer

Reset MFA so I can log in to Azure Portal

I can not get help from Microsoft resetting MFA for my log in to Azure Portal. When I try to create a support ticket I always have to log in! I can not call them I just get a dum agent not a real person. I’m being billed ever month for a service that I…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-04-16T09:56:00.28+00:00
Skuli Skulason 0 Reputation points
commented 2026-04-17T13:06:15.45+00:00
Shubham Sharma 17,930 Reputation points Microsoft External Staff Moderator
1 answer

Locked out of authenticator app for business account

I switched phones and I didn't know I needed to use the old phone to get the code to set up the authentication for one of my accounts, when I try to do the option by text I get the following error: Troubleshooting details If you contact your…

Microsoft Security | Microsoft Authenticator
asked 2026-04-17T13:04:56.7433333+00:00
Juan Maldonado 0 Reputation points
answered 2026-04-17T13:05:19.16+00:00

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1 answer

Error While Proceeding to Pearson VUE Portal During Exam Registration

​**+1 other**​ Dear Team, I am writing to report an issue I encountered while attempting to purchase the AZ-900 (Microsoft Azure Fundamentals) course. During the payment/purchase process, I consistently receive an “Unexpected error” page on Microsoft…

Community Center | Not monitored
asked 2026-04-17T12:44:20.37+00:00
shubham bhos 0 Reputation points
edited the question 2026-04-17T13:02:45.1166667+00:00
Nam-D 3,980 Reputation points Microsoft External Staff Moderator
1 answer

My account has been stolen, they changed the gmail and the password so i have no way to log in

Hello, my Microsoft account has been hacked and the attacker changed the primary email address, so I no longer have access. I cannot recover the account using the standard recovery form. I am the original owner and I can provide strong proof of…

Microsoft Security | Microsoft Defender | Other
asked 2026-04-17T12:40:20.58+00:00
karma zen 0 Reputation points
answered 2026-04-17T12:40:39.4833333+00:00

AI answer

1 answer

MFA Lockout – Only Global Admin Cannot Access Tenant

Dear Microsoft Support, We are currently completely locked out of our Microsoft tenant due to MFA verification failure. Details: Tenant domain: apli7945.onmicrosoft.com Admin account: ******@apli7945.onmicrosoft.com This is the only Global…

Microsoft Security | Microsoft Authenticator
asked 2026-04-17T12:20:32.3766667+00:00
teams AP 20 Reputation points
answered 2026-04-17T12:20:47.9033333+00:00

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1 answer

Microsoft acc hacked

So i was going to log into my minecraft acc and then it says that my email is not the same so i heck what it is and its something with @igloos.cc Please help me.

Microsoft Security | Microsoft Authenticator
asked 2026-04-17T12:02:44.1333333+00:00
Hugopruttkudde Andersen 5 Reputation points
answered 2026-04-17T12:03:09.1533333+00:00

AI answer

1 answer

Authenticator/MFA lockout with no alternative

I've accidentally deleted my domain on Authenticator with no alternate sign in of authenticate my login. What do I do?

Microsoft Security | Microsoft Authenticator
asked 2026-04-17T10:38:06.2766667+00:00
Adam Bowie 0 Reputation points
answered 2026-04-17T10:38:18.8466667+00:00

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1 answer

even if Application is exculed in CA then also CA is blocking the request for that application

Created a Conditional Access (CA) policy with the condition that the device must be compliant, and excluded the required application. However, whenever the end user tries to log in to the application, the CA policy is still blocking the request.

Microsoft Security | Intune | Compliance
asked 2026-03-26T05:07:27.1133333+00:00
Ankush Ranjan 0 Reputation points
commented 2026-04-17T10:26:04.9033333+00:00
Pauline Mbabu 1,840 Reputation points Microsoft Employee
1 answer

my past exam result does not appear

i recently take exam in 4/4/2026 and the exam result does not appear in the certification as it does not have 'past exam' on it how do i solve this problem

Community Center | Not monitored
asked 2026-04-17T08:14:46.54+00:00
putra 0 Reputation points
commented 2026-04-17T10:06:51.7033333+00:00
Julian Sharp 43,441 Reputation points
1 answer

Subscribed Copilot is not showing in my desktop Excel

I’ve subscribed Copilot, + 60 days trial. I’ve activated the Copilot, but Copilot does not show on my desktop. I am using a Microsoft 365 Family, and I am not the host; my personal gmail account is used for my desktop Excel. The Copilot was registered…

Microsoft Copilot | Other
asked 2026-04-17T09:55:06.96+00:00
GAN CHIU LIANG 0 Reputation points
answered 2026-04-17T09:55:17.8+00:00

AI answer

1 answer

Azure login error

Error message: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies, see https://aka.ms/TenantLifecycle Trace ID: 776aec1e-753b-4711-8263-8dbc4b791400 Correlation ID:…

Azure | Azure Life and Safety
Azure | Azure Life and Safety

Life and Safety: A Microsoft program that helps Life and Safety customers adopt to Microsoft Cloud solutions.

19 questions
asked 2026-04-17T09:43:53.92+00:00
洋 张 0 Reputation points
answered 2026-04-17T09:44:08.3766667+00:00

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