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Reactivate tenant

I apprently need to have my tenant reactivated to be able to change my name in Learn. I get this error when trying to connect to Credential Support: please advise how to that wasn't even aware I had a n Azure tenant attached to this account

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-05-12T11:15:34.0833333+00:00
Berno Norton 0 Reputation points
edited the question 2026-05-12T11:29:33.33+00:00
Thanmayi Godithi 11,825 Reputation points Microsoft External Staff Moderator
1 answer

Need to convert from admin to standard account Intune enrolled devices

We currently have 700+ Windows Autopilot devices enrolled through Intune. During the initial setup, users were assigned as local administrators. Now we want to change all devices to standard users (non-admin) and manage them as standalone corporate…

Microsoft Security | Intune | Configuration
asked 2026-05-12T11:15:41.6933333+00:00
DM Kosala Randika Paranathala 76 Reputation points
answered 2026-05-12T11:16:10.2233333+00:00

AI answer

1 answer

Wrong Billing

Hello, I signed up for an Azure free account with $200 USD in free trial credits. After 22nd April, I switched to pay as to go mode. My total Azure usage from the very beginning to the end of my subscription was only €178.67 — which should have been…

Community Center | Not monitored
asked 2026-05-09T13:16:23.39+00:00
Khumar Dadashova 0 Reputation points
edited the question 2026-05-12T10:53:35.9466667+00:00
Siva shunmugam Nadessin 10,905 Reputation points Microsoft External Staff Moderator
1 answer

Microsoft Account Security

I have had two messages since yesterday about requests to use my ms account with a single use code attached. I DID NOT send these requests and therefore believe that these are from hackers.  Please intervene immediately and advise  Thanks

Microsoft Security | Microsoft Authenticator
asked 2026-05-12T10:50:22.5966667+00:00
Annmarie Campbell 0 Reputation points
answered 2026-05-12T10:50:35.2266667+00:00

AI answer

1 answer

Unrequested One Time Passcodes

What is the official Microsoft email address that you receive one time passcodes from? I am receiving unrequested passcodes from: ******@accountprotection.microsoft.com and would like to know if this a genuine Microsoft email address, or a bogus one that…

Microsoft Security | Microsoft Authenticator
asked 2026-05-12T10:50:06.6666667+00:00
David Herbst 0 Reputation points
answered 2026-05-12T10:50:15.2066667+00:00

AI answer

asked 2026-05-11T06:10:31.06+00:00
Deepthi Gadamsetty 0 Reputation points
edited the question 2026-05-12T10:38:38.8066667+00:00
Siva shunmugam Nadessin 10,905 Reputation points Microsoft External Staff Moderator
1 answer

Can not login to Hotmail / Outlook.com; keep getting errors and requests to verify my email EVERY time when logging in

Hello everyone, I just can not simply log in to my online email account. On the login screen, I type my email, click Next and in the following window, instead of the password input field I always get this window: Verify your email *We'll send a code to…

Outlook | Web | Outlook.com | Email
asked 2026-05-12T10:01:00.54+00:00
diegos281 0 Reputation points
commented 2026-05-12T10:14:56.1433333+00:00
diegos281 0 Reputation points
1 answer

Can I add an additional user to Microsoft learn

Can I add an additional user to my Microsoft account for Microsoft learn

Community Center | Not monitored
asked 2026-05-12T01:53:06.2166667+00:00
Pete Roberts 0 Reputation points
edited the question 2026-05-12T10:11:05.8366667+00:00
Gérard Oomens 131.6K Reputation points Volunteer Moderator
1 answer

SSIS 2019/2022 - Teradata 20.00 - Microsoft Teradata Connector - Source and Destination not showing in SSIS Toolbox after installation

I have to upgrade to Teradata 20.00 and cannot get the Teradata Source and Destination Tools to show up in SSIS 2022 with VS2022. I have tried with the packages targeting 2019 and 2022. The installation of the connector itself claims to have been…

SQL Server Integration Services
SQL Server Integration Services

A Microsoft platform for building enterprise-level data integration and data transformations solutions.

2,805 questions
asked 2026-04-29T15:20:20.2533333+00:00
Susann 0 Reputation points
commented 2026-05-12T09:59:05.04+00:00
Lakshmi Narayana Garikapati 1,335 Reputation points Microsoft External Staff Moderator
1 answer

Where did my Microsoft Learn Credentials and Progress go?

I'm in my Learn account, but I'm back at Level 1 and can see any progress or credentials that I've earned. How do I get them back?

Community Center | Not monitored
asked 2026-05-12T01:03:47.9366667+00:00
Dianne Johnson 5 Reputation points
edited the question 2026-05-12T09:54:33.9633333+00:00
Gérard Oomens 131.6K Reputation points Volunteer Moderator
1 answer

Escalation Support Request#2605010010001149 regarding to refund– No Response in 7 Days

Hi Microsoft Support Team, I’d like to request escalation for support request#

Community Center | Not monitored
asked 2026-05-09T04:38:42.91+00:00
xute 0 Reputation points
edited the question 2026-05-12T09:40:22.8733333+00:00
Siva shunmugam Nadessin 10,905 Reputation points Microsoft External Staff Moderator
1 answer

locking device

i want to use my face and fingerprint to unlock my laptop but if i try to add this things it does not allowing me i dont know what going on i wish you could give me an idea how can i add it to my laptop

Microsoft Security | Microsoft Defender | Microsoft Defender for Office 365
asked 2026-05-12T09:37:12.2366667+00:00
Mhlengi Gumede 0 Reputation points
answered 2026-05-12T09:37:32.2866667+00:00

AI answer

1 answer

Azure Billing Support Request – Unexpected High Charges for Test Database

Hi Team, I created an Azure SQL Database last month for testing purposes and accidentally selected a high pricing tier without realizing the cost. I only noticed the issue after about 7 days, by which time a large amount had already been added to my…

Community Center | Not monitored
asked 2026-05-09T06:20:31.0233333+00:00
Thiruchelvam Ajanthan 0 Reputation points
edited a comment 2026-05-12T08:57:57.0466667+00:00
Siva shunmugam Nadessin 10,905 Reputation points Microsoft External Staff Moderator
1 answer

let get the digital badge form this subject, is any more subject related this topics? https://learn.microsoft.com/en-us/training/modules/configure-wireless-network-connectivity/

let get the digital badge form this subject, is any more subject related this topics? https://learn.microsoft.com/en-us/training/modules/configure-wireless-network-connectivity/

Community Center | Not monitored
asked 2026-05-12T08:12:50.1566667+00:00
Ahmad Fathurrozi 85 Reputation points
edited the question 2026-05-12T08:16:12.9966667+00:00
JuliaMarvin 22,710 Reputation points Volunteer Moderator
1 answer

URGENT: Complete Tenant Lockout / MFA Reset Required for Global Admin

Hello, I am experiencing a complete tenant lockout on my personal Azure/Entra ID account. I am the sole Global Administrator for this tenant. The Azure portal is prompting me for a 6-digit Authenticator code, but my app only has my personal 8-digit…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-05-09T16:00:28.7133333+00:00
Syed Mohd Ali 0 Reputation points
commented 2026-05-12T08:05:55.9566667+00:00
Shubham Sharma 17,930 Reputation points Microsoft External Staff Moderator
1 answer

My certificate is not visible in pearsonvue portal.

I am unable to view my certificate in the Pearson VUE portal. The certificate is currently not visible from my end, even after checking the portal multiple times. My exam was held on 2nd May, but the certificate has still not been updated or reflected in…

Community Center | Not monitored
asked 2026-05-12T06:12:22.47+00:00
Ankit Rawat 0 Reputation points
commented 2026-05-12T07:47:20.0733333+00:00
Julian Sharp 43,341 Reputation points
1 answer

Can't login to my personal Azure account.

I have the issue where I cannot log in to my personal Azure account. This is a huge problem as I am currently getting billed every month for it. I'm basically copying the text from another post because it describes exactly what I am…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-05-10T16:23:09.13+00:00
Kevin 0 Reputation points
commented 2026-05-12T07:08:45.1666667+00:00
Shubham Sharma 17,930 Reputation points Microsoft External Staff Moderator
1 answer

Microsoft Entra Domain Services stuck in failed state - cannot delete, returns 404 from ARM API, support ticket blocked by Developer plan

I am trying to delete my Microsoft Entra Domain Services (Azure AD DS) managed domain, but it is stuck in a failed state and I cannot delete it through the portal or via the ARM API. Environment Details: Tenant Name: pii removed Tenant ID: pii…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-05-09T02:29:06.15+00:00
James Freeman Sr 0 Reputation points
commented 2026-05-12T07:05:26.8433333+00:00
Shubham Sharma 17,930 Reputation points Microsoft External Staff Moderator
1 answer

Admin account recovery

I am the only Global Administrator of a Microsoft 365 Business tenant. I am locked out due to MFA after a phone change. I cannot sign in anywhere, including support pages. I need identity escalation for admin account recovery.

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-05-09T13:24:26.4833333+00:00
Mark Adams 0 Reputation points
commented 2026-05-12T07:04:31.0233333+00:00
Shubham Sharma 17,930 Reputation points Microsoft External Staff Moderator
1 answer

Log out of admin centre and unable to access to Microsoft Authenticator App

Hello, I am unable to get logged back into my tenants as a global administrator because my Microsoft Authenticator app was reset. I do not have any other global administrator accounts so I am currently experiencing a total lockout. Since I cannot get…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-05-09T03:10:23.0033333+00:00
Eddy Liau 0 Reputation points
commented 2026-05-12T07:03:59.9033333+00:00
Shubham Sharma 17,930 Reputation points Microsoft External Staff Moderator