Microsoft Outlook Classic Email Signatures Picture Display Issues

H4ppyUsers69! 5

Hello Support Team,

The Microsoft Office Suite recently rolled out an update to versions 2026 August 11: Version 2607 (Build 20228.20190) & 2026 August 19 Version 2608 (Build 20326.20100)

While Microsoft Office automatically updated to this version, it's breaking the way pictures display inside signatures. When inserting an picture utilizing the .PNG format, everyone running this version is receiving the following error message: "The linked image cannot be displayed. The file may have been moved, renamed, or deleted. Verify that the link points to the correct file and location."

I've done all the recommended fixes, but the issue persist. The only solution I've found was rolling the Microsoft Office Suite to an older version: 16.0.20228.20124.

Until I swap to an older version is when it resolves the issues with displaying the pictures. I'd appreciate any insight on getting this resolved.

Thanks!

H4ppyUsers69! 5 Reputation points

2026-08-21T16:02:46.2566667+00:00

Hello,

I also wanted to add when I rollback to an older channel. Microsoft is automatically updating itself. I've confirmed I've disabled "Auto Updates".

Is Microsoft plan on rolling out an formal update to resolve these issues? This is causing a ton of interruptions for end-users.

6 answers

LoicST 0 Reputation points

2026-09-11T06:37:50.7066667+00:00

Hello,

These problems seems not to be fixed in September updates of all versions of Office.

Someone has a workaround because we use AppData redirection on a lot of old configurations.
Was this answer helpful?

0 comments No comments
Sign in to comment

Use comments to ask for clarification, additional information, or improvements to the question.

Microsoft Outlook Classic Email Signatures Picture Display Issues

6 answers

Your answer