All bluetooth headset mic is not working with Window 11

Timothy Liew 160 Reputation points
2025-10-14T00:19:06.91+00:00

mic is not working for all bluetooth headset. The bluetooth show connected with both sound and mic, but there are none of Window program can access the mic function. FYI, before the Window Updates, everything is fine.

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  1. HRob 81 Reputation points
    2025-11-02T21:40:24.59+00:00

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  2. Jeff 5 Reputation points
    2025-10-31T15:31:29.2566667+00:00

    We had success with this preview KB in our organisation : KB5067036

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  3. Glen G 0 Reputation points
    2025-10-31T14:09:48.02+00:00

    I'm just throwing a log on the fire and saying I have the same exact issue. Doesn't matter what Bluetooth headset I use: no microphone on a Lenovo ThinkPad X1 Carbon Gen 12. I've tried every single thing recommended in this thread, a suggested registry fix from Kimi, resetting Windows Audio and Bluetooth services, unpairing and repairing about a dozen times. No dice.

    Issue persists on a Yealink headset with USB dongle, a Plantronics Voyager 5200 paired via Bluetooth, and Sony Bluetooth headset. Maddening. I'm rolling with a wired headset for the time being which works fine.

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  5. Vivian-HT 17,900 Reputation points Microsoft External Staff Moderator
    2025-10-22T04:51:37.9233333+00:00

    Dear @Timothy Liew,

    I’m truly sorry for the trouble you’ve been experiencing with Bluetooth audio on Windows 11. I know how important your headset setup is for calls and daily work, and I appreciate the care you’ve taken to test different combinations.

    Based on what we’re seeing across multiple cases as many users have reported the same issue after the latest Windows 11 update, this behavior is very likely due to a limitation in the latest Windows 11 update affecting how Bluetooth audio profiles are routed (stereo playback vs. hands‑free with mic). Your observation is spot‑on:

    • It doesn’t work when Bluetooth Headset A is set as the microphone and Bluetooth Headset B is set as the speaker.
    • It does work when Bluetooth Headset A is the microphone and the laptop’s speakers handle audio.

    Current Workaround:

    Your current workaround, use Headset A for the mic and keep laptop speakers for audio, is a good and stable solution. It avoids the profile conflict and keeps calls reliable.

    Recommendations:

    1/ Keep Windows Update turned on This ensures you’ll receive Microsoft’s patch as soon as it’s released.

    2/ Report the issue via the Feedback Hub Your report helps Microsoft prioritize a fix and capture the device details that matter. How‑to: Send feedback to Microsoft with the Feedback Hub app

    3/ (Optional) Roll back the recent update If the problem started right after an update and the Go back option is available (usually within ~10 days). Please follow the Microsoft Official Guide here: How to uninstall a Windows Update

    • If enough users raise feedback through the Feedback Hub, it significantly increases the chances that Microsoft will prioritize this issue for a faster fix. Microsoft uses the volume and quality of feedback reports to identify widespread problems and allocate engineering resources accordingly.

    Note: Please be reassured that you are not alone, I’ll continue to monitor this case and will reach out to you with any new updates as soon as possible.

    Again, I truly appreciate your patience and understanding. If you have any further questions or need clarification, please feel free to reach out.

    I'm looking forward for your reply.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".   

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