“Battery Limit” removed from UEFI, but now only charges up to 50%

Philippe 235 Reputation points
2025-08-09T05:16:07.6366667+00:00

“Battery Limit” mode has been removed from the UEFI on my Surface Pro (11th edition) and it still only charges up to 50 %. It seems last week there was an update (firmware update?) and the system still seems to be enforcing the 50 % limit automatically based on firmware behavior—even without a visible toggle.

I downloaded the firmeware, but this did not help: Download Surface Pro 11th Edition Drivers and Firmware from Official Microsoft Download Center

Can anyone help?

Philippe

Surface | Surface Pro | Power and battery

16 answers

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  1. Frank 165 Reputation points
    2025-08-16T10:08:38.42+00:00

    I’d like to add my experience to this thread regarding the removal of the 50% "Battery Limit" toggle on the Surface Laptop 7th Edition.

    Yesterday, I spoke with Microsoft’s support team to escalate the issue. I explained that the “Battery Limit” toggle had disappeared from the UEFI following a recent firmware update, and despite multiple troubleshooting steps, the device remains capped at 50% charge. The support agent confirmed that this behavior is now firmware-enforced and acknowledged the toggle's removal, but they were unable to offer a workaround or timeline for resolution. They simply stated that they are working to resolve the issue.

    I will submit a Feedback Hub report and encourage others to do the same. Microsoft needs to hear from more affected users to prioritise a fix. If anyone has received different guidance or found a workaround, please share.

    Frankly, I’m surprised by the lack of urgency around what feels like a glaring and crippling technical misstep.

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  2. Barb Bowman 80,805 Reputation points MVP Volunteer Moderator
    2025-09-05T12:56:12.68+00:00

    Re-posting this here for visibility: User's image

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    3 people found this answer helpful.

  3. Alstershipper 175 Reputation points
    2025-08-19T16:59:54.84+00:00

    Hi, returning the devices is possible at any time, as all Pro 11 / Laptop 7 units are still under warranty and no longer guarantee a key feature—namely, mobile usability. However, I’m also reluctant to invest a great deal of time and effort into setting up a new device again, especially when I’m not at fault. Unfortunately, the error reports submitted via the Feedback Hub don’t seem to prompt any action from MSFT. I believe that only public exposure of Microsoft’s current conduct might have an impact. See example from the German forum: Fehler im Firmware-Update: Surface Laptop 7 und Surface Pro 11 laden nur noch bis 50% - Update - Dr. Windows

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  4. Barb Bowman 80,805 Reputation points MVP Volunteer Moderator
    2025-08-12T09:56:29.4666667+00:00

    Can you all check https://support.microsoft.com/en-us/surface/surface-laptop-7th-edition-update-history-fdadc3d1-87d4-4a58-bc2e-ec9d7e3af16e#cw

    User's image

    check Windows Update, is new firmware available? report back on status. If there is new firmware install it. Restart. Check the Microsoft Store for a new version of the Surface App. Do you see the new feature ? If you do, can you use the Surface app to change it to 100 % and does that get you out of stuck at 50?

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  5. Pascal a 15 Reputation points
    2025-08-11T20:28:43.08+00:00

    I’m experiencing the same problem and I’m waiting for a firmware update.

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