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We have a M365 user that is having trouble with printing from Excel only. We can open a spreadsheet and print normally, but when anything gets edited, it grays out the print button. I can get to the print dialog, but the button to actually print is what is grayed out. The workaround I found is to manually select a different printer in the print dialog, then select the original, default printer again. This allows it to print again, but the error always returns. It seems to be happening with any Excel file. I have tried the same files on other PCs and could not replicate the problem. I tried the online Office repair, but that did not help. Any ideas?
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Greetings EhronW,
Have you tried to restart the spooling service, for some printing error this resolution works just fine, and I had similar cases like this and it worked for me.
Sometimes may rehappen but, at least, not for every print.
Let me know if this helped.
Kind regards
Yes, I can confirm with my users this fix works.
Of course, as you mention, for those that do require the plugin, it's not fixed.
Thanks for that.
The same problem under W11Pro 24H2 only with Excel 2024 (2504 18730.20168) ... appeared after KB5058411.
Ctrl+P is not a solution because some users prefer to print from the menu.
It's clearly a MS problem !
We also just had a user having the issue, so far just the one. Ctrl-P does work.