Microsoft family sharing subscription suddenly cancelled

Same clown-show here, no doubt due to their stealth attempt at making us pay more for their useless co-pilot add-on.

When I heard about the co-pilot 'upgrade' the advice on the net was to cancel your subscription before it renewed and switch back to the normal family subscription. Obviously lots of us did this.

Suddenly, after my regular £79.99 subscription had renewed for 2025, my wife and son's accounts had been kicked off my family plan, suddenly leaving them with 5Gb of cloud storage. 2 other accounts weren't affected though. What had my wife and son done to offend the Gods of co-pilot to deserve their abrupt downgrade?

More wasted time thanks to Microsoft's ongoing buggy application programming which to be fair, has provided me with a career change since 1999!!!!

Quick piece of advice to Microsoft execs - if it isn't broke, don't fix it (ha ha) and stop assuming we want products by stealth.

With this Windows update, Microsoft remains like an ostrich: head buried, sees nothing, nothing happens, but everyone sees what is happening, except them. MS released something very bad (disappearance with Office and 365 subscriptions and forced an entire resync of Onde Drive).

I suggest you do what I did:

• Login into your account;
• If subscriptions were gone;
• Complained to Microsoft from the account itself and through all available chanels;
• 4:00 later everything should be returned.

Same has happened to me, family share subscription suddenly cancelled, have tried stopping sharing an then sharing agin, doesn't work. Please Microsoft FIX THIS BUG FAST!

Mine is working again!

I'm having the same issue, although bizarrely it works fine on my iPhone.