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All of a sudden I'm being asked to subscribe to get Microsoft 365 but am sharing a family subscription with my husband. It says my subscription has been cancelled and directs me to the payment section. On his device it says i cannot be invited as I'm already sharing but i have lost the connection and can only view or print documents but not change or start new ones.. Can you help
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
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Same problem here, my daughter just called me and have the same problem...
Hello Dave,
I have same problem
as this person All of a sudden I'm being asked to subscribe to get Microsoft 365 but am sharing a family subscription with my husband. It says my subscription has been cancelled and directs me to the payment section. On his device it says i cannot be invited as I'm already sharing but i have lost the connection and can only view or print documents but not change or start new ones..
when will this problem solve?
Same here—it only seems to affect the desktop apps. I’ve unshared and reshared with the family member. Everything looks fine on the web: the shared license shows up, OneDrive storage is correct, and Office documents can be opened and edited in the browser without any issues.
Thanks. Really helpful. Opening docs online in browser is a good workaround.
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Same problem here. Is there any update at all? Urgently need this fixing now so I can work.