Microsoft family sharing subscription suddenly cancelled

Anonymous
2025-04-10T10:30:58+00:00

All of a sudden I'm being asked to subscribe to get Microsoft 365 but am sharing a family subscription with my husband. It says my subscription has been cancelled and directs me to the payment section. On his device it says i cannot be invited as I'm already sharing but i have lost the connection and can only view or print documents but not change or start new ones.. Can you help

Microsoft 365 and Office | Subscription, account, billing | For home | Windows

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  1. Anonymous
    2025-04-10T12:04:13+00:00

    We are having the same problem. We have tried every possible solution on the internet but can't seem to get it right.

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  2. Anonymous
    2025-04-10T12:03:21+00:00

    Same problem!

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  4. Anonymous
    2025-04-10T12:01:07+00:00

    I am having the same issue - even renewed one month in advance - stopped sharing and then sent a new invite - still not working.

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  5. Anonymous
    2025-04-10T12:00:08+00:00

    Same problem, Microsoft 365 with Family Subscription.

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