OneNote Android App not Working after Android One IU Update

Anonymous
2025-05-07T22:50:47+00:00

Samsung Galaxy 22 Ultra Android Phone

One UI version 7.0

Android Version 15

OneNote App Version 16.0.18623.20040

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Microsoft 365 and Office | OneNote | For business | Android

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  1. Anonymous
    2025-05-15T20:13:06+00:00

    As stated in my initial post, I had already done all that to no avail. However, after an hour of searching on-line, I finally found the fix for those that are still looking.

    1. Go into your apps.
    2. Press and hold the Office Mobile icon.
    3. Click on the small i in a circle on the upper right hand corner.
    4. Select "Permissions" and grant permission to "Files & Media".

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  2. Anonymous
    2025-05-12T20:37:59+00:00

    None of this works. Have restarted, cleared cache & data, uninstalled & reinstalled multiple times. Force Stop is greyed out, not even an option. Onenote is bricked following Samsung UI 05.12.2025 update, Samsung support is useless, says to contact Microsoft. Solution please.

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  3. Anonymous
    2025-05-13T22:15:24+00:00

    Mine is also not working. Did all the suggested steps multiple times. Need an answer!

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  4. Anonymous
    2025-05-15T18:43:16+00:00

    I followed the directions in your response to Mark. I deleted the app and reinstalled the app. The One Note App will not work.

    Version 16.0.18730.20110

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  5. Anonymous
    2025-05-24T16:35:06+00:00

    I do not seem to have an office mobile icon in apps. I may have had this when I worked for a previous company, but since had office removed from phone (I then installed OneNote only). Is there any way to install Office Mobile so I can get these permissions set that you know of?

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