Is this scam? Complete a purchase by May 11, 2025 to keep your account active (SOLVED)

Anonymous
2025-04-16T10:19:14+00:00

Hello,

I am a small business owner, with just an Microsoft 365 Business Basic licence.

I suddenly got an email, apparently from Microsoft that I dont understand at all

Its says:

You are receiving this email because your associated Microsoft Entra ID tenant (tenant ID XXX ) has been inactive for more than 200 days.
Required action: To continue using your tenant, make a purchase before May 11, 2025. If you don’t make a purchase before this date, your next purchase with Microsoft will require a new Microsoft Entra ID tenant to continue using Microsoft services.

I dont know what an Entra Tenant ID is? What purchase should I make?

My MS 365 licence ends only May 26 2025 and will be renewed of course.

Is that what this email is about?

Hope you can help

<br> ---
Microsoft 365 and Office | Subscription, account, billing | For business | Other

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Anonymous
2025-05-04T10:13:42+00:00

Hello Marc,

We checked our tenant-ID and it is different as well. I really appreciate that you took the time and wrote back!

Have a great day,

DGI

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  1. Anonymous
    2025-05-12T13:54:11+00:00

    Hi Tim,

    I changed my Microsoft 365 from personally to family which gives me extra possibilities. I hope to have saved my Microsoft account with this. Further no news here.

    Best regards,

    Patricia

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  2. Anonymous
    2025-05-10T14:06:20+00:00

    Hello Daniel

    I have checked the tenant ID, in Azure, and it is identical.

    Should I now contact Microsoft Customer Services, or am I obliged to buy something that I don't want or need?

    Thanks

    Tim Asling - apparent mug

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  3. Anonymous
    2025-05-06T22:06:55+00:00

    hi there

    i have received a similar email. no idea what this means.

    did you resolve it whether it is real or a scam?

    thank you

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  4. Anonymous
    2025-04-22T14:54:53+00:00

    I have the same question.

    The mail I got says; "Complete a purchase by May 15, 2025 to keep your account active."

    I use business wise Microsoft 365 which I paid for until March 2026. I cannot work without Microsoft so I feel very uncomfortable with this email I received.

    What to do now?

    Looking forward hearing of you.

    Best regards,

    Patricia Vochteloo

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