Is this scam? Complete a purchase by May 11, 2025 to keep your account active (SOLVED)

Anonymous
2025-04-16T10:19:14+00:00

Hello,

I am a small business owner, with just an Microsoft 365 Business Basic licence.

I suddenly got an email, apparently from Microsoft that I dont understand at all

Its says:

You are receiving this email because your associated Microsoft Entra ID tenant (tenant ID XXX ) has been inactive for more than 200 days.
Required action: To continue using your tenant, make a purchase before May 11, 2025. If you don’t make a purchase before this date, your next purchase with Microsoft will require a new Microsoft Entra ID tenant to continue using Microsoft services.

I dont know what an Entra Tenant ID is? What purchase should I make?

My MS 365 licence ends only May 26 2025 and will be renewed of course.

Is that what this email is about?

Hope you can help

<br> ---
Microsoft 365 and Office | Subscription, account, billing | For business | Other

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Anonymous
2025-05-04T10:13:42+00:00

Hello Marc,

We checked our tenant-ID and it is different as well. I really appreciate that you took the time and wrote back!

Have a great day,

DGI

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  1. Anonymous
    2025-07-01T15:57:21+00:00

    Thank you Skidpalace.

    Your answer is one of the most useful. I've given up on this now, but my original query has taken on a life of it's own.

    I did check, and the ID number in the email matched my current account; I think it was something to do with admin rights on a Teams account.

    We're well past the deadline on the original MS email; everything still works and the world is still here.

    I'm going to turn off the notification flag now; goodbye all.

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  2. Anonymous
    2025-05-20T12:11:48+00:00

    And to make it more complicated, I have accidently replied with my work account, email came in for my personal account. For me as a 'noob' customer I have no clue what this email is about...

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  3. Anonymous
    2025-05-12T13:57:02+00:00

    Hi Marc,

    As I changed my Microsoft 365 from personal to family I paid a little extra and have more possibilities so I hope this is enough to keep my Microsoft account.

    Thanks again for your search and good information.

    Best regards,

    Patricia

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  4. Anonymous
    2025-05-12T13:05:49+00:00

    Hello

    I have checked the tenant ID, in Azure, and it is identical.

    Should I now contact Microsoft Customer Services, or am I obliged to buy something that I don't want or need?

    Thanks

    Tim Asling

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