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Every time I try to use the "Read Aloud" function, I get this exact error:
"To choose what voice you hear while using Read Aloud, sign in with your Microsoft account."
It worked fine until two weeks ago (the last time I used it) and I have tried every single thing in every thread: I reinstalled the apps, logged out and in, "repair online", reinstalled the english langague packs on my computer, used safe mode, turned on the optional experience, rebooted my pc, and it still doesn't work. I am out of options.
Last time, it was apparently due to a windows update, and yesterday I did update my windows, but I don't see anyone talking about it, so I don't know, please help.
A family of Microsoft word processing software products for creating web, email, and print documents.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Mine is up and running!!!! 8:30 PM EDT
Evidently today's update set it back in order.
After nearly 5 days of frustration, thank you MS for the fix.
I agree, I am a writer, content creator and small business owner with ADHD. I use this feature many times per day! I spent 2 hours chatting last night and 6.5 today to then be told that this"global issue" with no current solution.... and all this AFTER the announced they are removing Publisher and jacking up my price €30 a year without notice!
For what it's worth, I used the immersive reading feature on word online while keeping the word for desktop open on the side, so I would edit like that.
I rely on natural voice read aloud to help me with my book writing as I suffer from dyslexia and that has been my tool to correct errors. If it’s not brought back I’ll most likely be cancelling my subscription and looking for alternatives as word for me is absolutely useless without natural voice.
Same problem - on with MS tech support. Shared screen. Updated, online updated, tried other MS products like Excel, same junk voices. Tech hung up on me after an hour. Tech called back 20 minutes later, sorry for disconnection. We troubleshot for another 20 minutes, tech hung up on me again. Tech called back again (5 minutes later). Another 5-10 clicking around, said they had to escalate to senior tech and ended the call.
MS CoPilot is the culprit. I am going to uninstall that POS and see if I can get it working.