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I have suddenly lost the sync function to 2 important shared folders (ones shared with other people) My other folders and files (not shared) are fine. How can I fix it? For some reason, the folders have been sent to my recycle bin, but I cannot restore them.
A Microsoft file hosting and synchronization service.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
When will the migration be complete as the shared folders are for a family members power of attorney which now cannot be safely used?
But the OneDrive from where I get the shared folder is only accessed from the web app. So there's no OneDrive installed on any computer for the sharing OneDrive folder. It's an account I own.
Fixes if you upgrade Onedrive to the latest version on the sharing computer
For those who can sync shared folders again. What is your OneDrive version?
Im on this version, and I still cannot sync the shared folders from another account.
OneDrive version: Build 25.041.0303.0002 (64-bit)
Somehow this problem went away. I can now sync shared folder. All previous sync disappeared and I need re-select what files to sync. I didn't do anything actively to fix this problem. But I do have auto-update enabled for all O365 apps.
Good luck.