Syncing issues with OneDrive shared folders

Anonymous
2025-02-24T11:49:46+00:00

I have suddenly lost the sync function to 2 important shared folders (ones shared with other people) My other folders and files (not shared) are fine. How can I fix it? For some reason, the folders have been sent to my recycle bin, but I cannot restore them.

Microsoft 365 and Office | OneDrive | Other | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

62 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2025-03-03T05:00:06+00:00

    Microsoft, what are you doing to solve this?

    Shared folders are no longer appearing as a regular folder, just a hyperlink to internet browser.

    Was this answer helpful?

    10 people found this answer helpful.
    0 comments
  2. Anonymous
    2025-02-26T09:47:02+00:00

    February, 26: I've been having this problem since 20 February!

    OneDrive folders shared with me just disappeared from explorer on my PC.

    Using the previous method of "Add Shortcut to My Files" (online) simply adds an URL shortcut in Explorer that forces me to open shared folders on an internet browser.

    Alternatively, I have to go to "View online" (opens an internet browser) and go to "Shared" to access the shared folders, but now:

    1. I can't use sync software to update my local files, but have to download into another folder;
    2. The downloads take long and are all in .zip files;
    3. Some downloads simply fail!
    4. I have to right click and choose "open in App" just to open a shared file.

    We've come to trust and depend on OneDrive to share our company's bank statements quickly and efficiently and hope to see this issue resolved very soon or at the very least some feedback provided by Microsoft.

    Was this answer helpful?

    9 people found this answer helpful.
    0 comments
  3. Anonymous
    2025-02-25T11:54:21+00:00

    I have the smae problem. The last Windows update has messed up a lot of the Onedrive capabilites. Please fix asap!

    Was this answer helpful?

    7 people found this answer helpful.
    0 comments
  4. Anonymous
    2025-02-24T21:49:38+00:00

    February 24, 2025: Starting on or about February 20, 2025 my OneDrive folders have stopped synching and sharing. In two cases the folder names were changed. In one instance the replication process started deleting thousands of my files.; fortunately, I have a daily backup, so my data appears to be intact.

    That said I have multiple shares that no longer work, have new folder names, and are failing to replicate,

    Was this answer helpful?

    7 people found this answer helpful.
    0 comments
  5. Anonymous
    2025-03-01T19:42:57+00:00

    I have the same issue and I fear it is not a bug but a new "feature" of our OneDrive. If only I knew before paying my yearly subscription.

    If anyone finds a solution post it here

    Was this answer helpful?

    5 people found this answer helpful.
    0 comments