One Drive folders changed to Internet Shortcuts - FOR THE SECOND TIME!!!

Anonymous
2025-02-19T00:12:24+00:00

In June 2024, my shared One Drive folders changed to Internet Shortcuts. Despite trying any suggestions we could find, and hearing nothing but canned responses from MicroSoft, we opted to spend a weekend changing to a new email address / MicroSoft / One Drive account after 6 months of frustration.

Today, that new account once again changed my One Drive folders to Internet shortcuts. Besides going through the entire new email address process again, have I missed any workarounds for this?

Microsoft 365 and Office | OneDrive | For business | Windows

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  1. Anonymous
    2025-05-09T22:12:22+00:00

    Did you just run the question through copilot? This is a lot of words to say, 'Google tells me that other people have this issue and I don't know what to do about it'.

    The link to giving OneDrive Feedback is helpful. Everyone please go and nag them about this one, it's ridiculous.

    Other visitors: the Microsoft support team will NOT call you to help with this, and they do not need remote access to your computer despite what Mia says above. This issue is definitely something wrong with the OneDrive software. Anyone who reaches out to you and asks for remote access to your system is trying to scam you.

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  2. Anonymous
    2025-03-03T19:27:05+00:00

    And your support is disaster!

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  3. Anonymous
    2025-03-03T19:24:26+00:00

    You are useless. I paid for the subscription, even that I am coming from poor country and limited budget. But even paid you are useless. I regret that I purchased your product. I was hoping it will save me time, but you are just loosing my time. My computer is fine with the local folders, but only because I am using Macbook. But all other members of my family are having issues with frustrating internet shortcuts because they use stupid Windows on PC laptops. You are total disaster!!!

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  4. Anonymous
    2025-02-28T11:54:13+00:00

    I wondered myself after reading this from Adam Lamont. There was a shortcut in the recycle bin but firstly I put it there during my attempts to repair the issue yesterday and also it's an 'Internet shortcut'. No dice here anyway....

    I do hope this might help others as it seems SOOOO simple.

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  5. Anonymous
    2025-02-19T17:58:52+00:00

    Thank you, Mia. I have reached out to Microsoft Support and included your information as the reason why I contacted them. Please keep everyone posted on the bugfix for this.

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